My DCP 330C (2Yr old) shows a paper jam even after removing back cover, opening top cover and removing paper tray. Not a trace of paper visible. Repaeted the several times......same message Paper.jam. What can I do next.

To remove a paper jam from the exit rollers of a printer, you'll typically need to access the jammed area by opening the printer's covers. Keep in mind that the process can vary depending on the printer model and brand. Here are general steps you can follow to remove the cover and access the exit rollers:

1. Power Off the Printer: Before attempting to remove any jams or open the printer covers, make sure to turn off the printer and unplug it from the power source to avoid any risk of electrical shock.
2. Open the Printer's Top Cover: Most printers have a top cover that can be easily lifted to access the internal components. Look for a latch or release button on the printer's top cover and gently lift it up to open.
3. Locate the Jammed Paper: Once the top cover is open, carefully inspect the printer's internal area, especially around the exit rollers, for any visible jammed paper. If you find the jammed paper, gently grasp it and pull it out in the direction of paper movement to avoid damaging the printer.
4. Check the Rear Cover (if applicable): Some printers have a rear cover or panel that allows access to the exit rollers and other internal components. If your printer has a rear cover, you may need to open it to clear the jam completely.
5. Remove Paper Trays (if necessary): If the jammed paper extends into the paper trays, you may need to remove the trays to access and remove the jam more effectively.
6. Clear Paper Path: Ensure that all remnants of the jammed paper are cleared from the printer's paper path. Check for any small pieces of paper that may have torn during the jam and remove them as well.
7. Close the Covers: After you have successfully removed the jam, close all the printer covers securely. Make sure they are properly latched to ensure the printer functions correctly.
8. Power On the Printer: Plug the printer back into the power source and turn it on. Perform a test print to verify that the paper jam issue has been resolved.

Brother DCP-330C paper jam

Welcome to FixYa!

If the first symbol on the top is constantly blinking as shown in the picture below, It means that a paper or a foreign object has jammed your printer.



Jam can occur in 3 areas. Please refer to the image below.
1. Internal Areas
2. Input Trays
3. The Output Bins


To clear the jam, turn the printer off and disconnect the power cord. Be careful not to tear the paper in case of a paper jam. If a small piece of paper remains in the printer, it could cause additional paper jam.

Let's clear out the Internal Areas first. Push the button to open the print-cartridge door, and then remove the print cartridge. To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. Please refer to the image below.


If jammed paper is visible, grasp it with both hands and slowly pull it out of the printer. Please refer to the image below.

If no paper was jammed inside the print-cartridge door, open the Output Bin or the back door
of the printer. To avoid damaging the printer, do not attempt to clear a jam in the top output bin by pulling the paper straight out.

Again, if jammed paper is visible, grasp it with both hands and slowly pull it out of the printer.
If no paper or foreign object is visible, close the back door of the printer.

Next, let's take a look at the Input Tray. (We have already taken out the print cartridge.)
Lift the Tray 1 roller cover, grasp the jammed paper or foreign object, and slowly pull it out of the printer. Please refer to the image below.

If no jammed paper is or foreign object is visible, open Tray 2 and see if a paper is visible. Again remove it slowly with both hands. Please refer to the image below.

Close Tray 2.
If no jammed paper is visible in the second tray area, pull down the upper media guide (we have already taken out the print cartridge). With both hands, grasp the jammed paper and slowly pull it out of the printer. Please refer to the image below.

Close the upper media guide and return back the print cartridge. Please refer to the image below.


These steps should clear out any jams that you are experiencing.
Connect back the power cord again and turn on your printer. You should be able to print now.

Thanks for using FixYa. Keep me posted.
Jas247

The message Paper Jam may appear on the display if the Brother machine is not feeding paper correctly, paper scraps have become stuck in the print head path, the paper is not loaded properly in the paper tray, the jam clear cover located in the back of the machine, is not installed properly or the PE Actuator is missing or damaged.

To resolve this issue, please follow the steps listed below:

1. Disconnect the machine from the power supply.
2. Turn the unit around and remove the Jam Clear Cover from the back of the machine by grasping it at the Center and pulling it straight away from the rear of the machine.
Look for any paper scraps, jammed paper or foreign objects in the rear of the unit. If anything is found, remove it. Be carefull not to touch the feed roller.

3. Remove the paper tray feeder from the front and look inside for bits of paper and check the paper is flat in the tray.

4. Replace tray and back cover and all should be fine.

rover620

Relax my friend,don't worry.Your printer has two major sector one is paper feed sector or other is fixing unite.it problem is fixing unite there are a sensor it is displace or broken leg.
You try to several time to open it but no success.so you need help an authorized dealer or service center.

Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

For this you can try these steps, they may be not technical but they may help you....
1. Hold your printer upside down and shake it well for atleast a minute and that may help you check that out.

Thanks
Deepak

Did you remove the pack part of the printer there is a draw type cartridge, even if you know there is no paper in the machine sometimes this needs opening and closing again. I have DCP 500 Hope this helps Lisa

Remove the paper jam clear cover on the back side of the printer. Press the paper feeder inwards the printer.Now you should be able to remove the paper tray. Have a look on the position of the photo tray (cover of the tray) Is it well positioned or do you have to fix it?

This COULD BE that there is some paper stuck in the dcp. Open cover and try to see if there is some paper left in the machine. I ve noticed, that -seeing from behind!- on the right side paperpieces are stuck and disturb the disk (foil) which give the printer info what to do. Open cover and try to look into the edges (seeing from the front: its the left side -where the modell name is printed) In some cases this means that the purgecamshaft is defective.