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Anonymous Posted on Aug 24, 2009

Mw8992rd seems to be working fine except won't heat food. timer, touch pad, inside light, carousel all work fine. tried different times and power levels but still no heat.

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  • Expert 268 Answers
  • Posted on Aug 24, 2009
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Joined: Aug 05, 2009
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Hello,
This sounds like a bad magnetron that would have to be replaced. There is up to 2000 volts stored in a microwave, even when unplugged. For saftey reasons I would strongly suggest you have a qualified technician check it out.
Hope this helps.

Testimonial: "Thanks for the info! That pretty much matches the research I have done on the problem."

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