My T.sonic 610 2GB mp3 player which I bought 1 year ago shuts down after few deconds automatically. Shall I change the battery or is it the problem with software?.

format it, except tht u shud copy a hidden file which is revealed when u click on reveal hidden folders and files in the tools or other menu bars, and copy it back again wen u finish formatting.DO NOT FORGET TO COPY OTHERWISE UR MP3 PLAYER WILL NEVER WORK AGAIN

you should go to service. i think there is something worng with the software has it.

You have probably turned on the sleep timer.This function sets a time delay to automatically power OFF regardless of playback status.In the SETTINGS menu, use <<and>> to select “Sleep Timer” then press Z and then press the play/pause button.Then use the + or - keys to highlight disable and then press the play pause button again. Let me know if it worked.
Sai.

hello sir i have a problem with my t. sonic 2 gb mp3 player when i switch on the player it will show only t. sonic family initializing and after some time it will automatically switch off what i do please tsll me because i reset the player after this.

Cannot be ordered - replacement only option

new firmware , maybe this is a solution?
http://www.transcendusa.com/Support/DLCenter/Driver/T530FWV1.3.zip

T.sonic cannot operate after it was formatted in Windows
Formatting T.sonic using the “Quick Format” or “Full Format” option in Windows destroys the
default format of the T.sonic. To retrieve the default format, you must link to
http://www.transcendusa.com/ and download the firmware updates for the T.sonic.

Does it indicate that it is fully charged? If it does, I would return it or have it replaced. You have a 1 year warranty from SanDisk. SanDisk Technical Support 1-866-726-3475 If not, try using a different USB port on the computer, preferably one in the back. Best of Luck.

Do NOT format it -- I did a complete format as another user suggested and now it only appears to be useful as a pen drive. It will not play anything and I've tried reinstalling the firmware and it doesn't even recognize that it's an mp3 player so I can't install it!

T.sonic cannot operate after it was formatted in Windows
Formatting T.sonic using the “Quick Format” or “Full Format” option in Windows destroys the
default format of the T.sonic. To retrieve the default format, you must link to
http://www.transcendusa.com/ and download the firmware updates for the T.sonic.