Buttons doesn't work...

this just happen to mine this morning, can't find a fix. Help!

I had the problem years ago and I contacted NorcTrack and their solution was to replace the entire console for about $400. They wouldn't replace the pads or anything else, all they would do is sell me the new console. That was not going to happen since I had only had the thing for about 5 years at the time. I wasn't going to be putting that kind of money into that treadmill every 5 years or so.

I tried many things and I finally decided to buy a new console pad from the Treadmill Doctor. I think it was around $100. It was easy to replace. I just removed the screws holding the console cover in place, unplugged the wires leading to the lower console pad and pulled it off. The new pad fit exactly into the space the old pad occupied, I plugged it in and it worked. It's still working about 6 years later. I use this treadmill daily without any problems. It's not anywhere near as nice as the new units I see out there today, but it does what it's supposed to do and that's all I need.

The Treadmill Doctor has all the parts you need for this machine at a reasonable price. Much cheaper than Nordic Track.

If the buttons dont work you may need a new console.
Call Icon Fitness

1) lube the deck belt,according the maintenance routing
2) lube the rollers bearing
3) measure the input voltage motor, if there are the motor need repair
4) measure the output voltage board, if there are NOT the board is faulty.see the block
God bless you

The overlay is bad. You will need to replace the whole console because nordic track does not sell just the overlays. you can get the console at iconservice.com or check on ebay

Has the safety key been inserted? It sound like that what is missing for it to work if that the case call Iconfitness @ 1-800-999-3756.
Part #: 264413
Part Name: ASSY,CLIP,ROPE/KEY
Model: 248110 - NORDICTRACK ELITE ZI TREADMILL
Part List: #264413 - KEY/CLIP
Quantity on Model: 1
Price: $9.82

Sound like function pad or upper console I don't know if you can purchase the function pad, but you may have to purchase the entire console and that may quite expensive.

• For questions about parts, service, user's manuals or non-working products, please call our NordicTrack Customer Service Department at 1-877-993-7999.
• For questions about parts, service, user's manuals or non-working products, if you purchased your equipment at Sears, please call our NordicTrack Sears Customer Service Department at 1-888-825-2588.

If the console lights up but the buttons don't work, then unfortunately it's probably the console and they're not repairable that I know of. You may want to check the wiring harness and the connections at the console and at the controller under the motor hood. Pull them apart and check for bent pins. If they look good, the console is most likely bad.

Did you ever find out what was wrong? Mine is doing the same.

If console lights up but doesnt respond when buttons are pressed, you more than likely have a console problem. Key pad issue would be my best guess.