Question about Sirius Satellite Radio Sirius Sportster SP-TK1 Satellite Radio Receiver
Display always says "acquiring signal". Receiving 7-10 bars of signal strength when I check "antenna aiming" function. Happens identically when plugged into both home and car docking stations.
Sirius does not stand behind their products, There is no out of warranty repair for their radios, and they do not offer sites for repair. Seems like this is a definite problem with this model. Their solution is to buy a new radio,(with all the new-docking,boombox etc) accessories. also they charge $75.00 to change to the new radio.I liked my sportster 1 because of the FM modulator. It just had to be centrally located and all the radios in my home picked it up(no docking) the new radios require $50.00 docking stations for each stereo location and radio location, unless you bring a boombox everywhere, and the sound isn't the same. I feel there should be a class action lawsuit against Sirius for these reasons and I might look into it. What do all you think?
Posted on Aug 31, 2008
I had the same problem. I noticed if I pressed on the male plug in of the antenna it work again. Must be a loose connection somewhere in the unit. So I put a couple of zip ties together and wrapped it aound the unit and male plug in to keep it snug and it has worked ever since (about 3 months now).
Now I have another problem. When I change channels I loose the sound for the duration of my trip even though my antenna connection is good. If I never change the channel the sound always stays on. Later, such as the next morning, when I get back in my car it works again.
Posted on Apr 22, 2010
First let me say that sirius is the suplier of the signal and programing only they do not make or supply any receivers. The sportser is made by directed electronics. You can contact them for repairs if the unit is out of warenty they will charge for repairs. I have 3 sportsters one was having the acquiring signal problem so i stopped using it 2 weeks later i pluged it into my boombox and it worked fine and has since then. I beleave the problem has somthing to do with the heat created by the unit and removing it from the power sorce alows it to cool. Im not saying this is a permanant fix but it may help for a while.
Posted on Sep 25, 2008
In Oxford, MS I am having the same problem with a 3-yr old sportster. Sirius told me to buy a new unit. This past weekend I traveled in a 750 big loop the entire length of the state and once or twice I got a signal but for the rest of the time I got "acquiring signal" which I think it a Sirius ground repeater problem but they surely won't admit it. They said "we have had no calls from your area."
I don't want to spend another $169.00 just to have the same problem.
Posted on Aug 12, 2008
Tell Sirius to stuff it.
I lost reception on another Sportster 2 yrs ago or so. Response was get a new one. Cancelled subsription instead.
Having same acquiring signal problem. If it continues I will cancel remaining subscription and be done with Sirius altogether.
Posted on Mar 12, 2008
Same problem in RI too. Acquiring signal stays on the screen 24/7. My husband has the same Sportster. When I plug his into my car docking station, it works fine. When I plug mine in, it says "Acquiring signal". Does this mean my radio is dead?
Posted on Jan 06, 2008
Fulk8 has the right idea. This morning my Sportster Replay would not work, just the acquiring signal would show on the display. I took it out and blew some compressed air through and now it works again.
Posted on Sep 01, 2010
Call up Sirius and complain of the Acquiring signal problem and tell them you are going to cancel your service. They gave me a Stratus 6, Free Install card and no activation or swap fee. I believe this is there way of pushing out an older product. I have had Sirius for four years with no problems until the last month or so "Acquiring Signal" issue. I called Best Buy to schedule the install and they told me I need a FM modulator for $30 for it to work without any interference. So I was happy getting a replacement for free, but I'm not ready to part with $30 for something I had nothing to do with.
Posted on Apr 17, 2010
I have the same problem, so here's what I did, so far so good. I assumed through years of vibration that the plug was losing contact. So, I placed 2 small pieces of paper behind the "male" plug in the dock and tied a zip tie around the radio to limit its movement.
Posted on Mar 25, 2010
I am having the same problem. It works fine in my boombox but not in the car docking station. Is it the antenna or docking station? The problem started about 2 weeks ago
Posted on Feb 19, 2008
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