Belkin Wireless G Plus MIMO (F5D9230-4) Router (1010835) Logo
Posted on Aug 22, 2009
Answered by a Fixya Expert

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Belkin F5D9230-4 won't allow a connection to M Exchange server

My Belkin F5D9230-4 works fine for Internet connectivity, wireless and wireline. But, when I try to connect my OutLook client over VPN to a MS Exchange server it will not connect.

When I directly connect my computer with an ethernet cable to the DSL modem, bypassing the Belkin all together, and with a VPN connection it works fine.

Any ideas on how to configure the router to work with MS Exchange?

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  • ebox01 Aug 23, 2009

    Msoft IT Pro,

    Thanks for theresponse. I will check and see if there is a firmware upgrade available.

    I also planned to check with the Exchange Admin on Monday to find out if there is something they are aware of that I need to do.

    OS = XP SP3
    VPN Client is Windows. Created using Network Connections > Create a New Connection

    In the VPN Properties > Networking tab > Type Of VPN: drop down is set to Automatic.

    I will let you know how this goes. Thanks again.

  • ebox01 Aug 23, 2009

    I just checked to see if there is a firmware upgrade for my router and Belkin said no there is not. The current firmware Version = 5.01.16.

    A Belkin support guy had me setup my computer with a private IP and put it outside the NAT. That did not work either.

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  • Posted on Aug 23, 2009
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Login to your Belkin router and check to see if there is a firmware update available for your specific model. If so, download and install it as this may resolve the problem without doing anything else. (Be sure to save your configuration first)

The specifications for a F5D9230 state that it supports VPN passthrough so you shouldn't need to configure anything in the router itself. It may be necessary to open a few incoming ports but only as a last resort.

Would you also reply to this post and specify...

  1. What OS are you running on your pc?
  2. What VPN client are you using on your pc?
  3. Ask the administrator of the Exchange server if they're using PPTP or L2TP for VPN connections.
Another option would be to use OWA (Outlook Web Access) to access your email if it has been installed on the Exchange server.


  • Anonymous Aug 27, 2009

    Login to your router and open ports 1702 (L2TP) and 1723 (PPTP) then check to see if you're able to gain access.



    In all honesty, you shouldn't have to do this, and I don't even like suggesting it because it makes those port visible to the world.



    I have a Belkin F5D8233 and I didn't have to do anything to connect to my corporate VPN.



    Let me know how it turns out and I'll see if I can get some explanation out of Belkin.

  • Anonymous Aug 29, 2009

    Belkin confirmed you do in fact need to open the inbound ports in your router that your corporate VPN server is configured to use.



    Make sure the ports are forwarded to the ip address of your pc.

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