Model gss25wg. 5 years old. Worked fine when we got it home. Now

Brand name and model would help but here is a guess. Most frost free refrigerators have the main cooling unit in the freezer area side. To get the fresh food side cold, there is a small fan in the freezer side that blows cold air to the fresh food side through a duct work or trap door. If that fan stops or fails for and reason, the first place you will notice the temp rise is in the fresh food section. See if you can hear the freezer fan running. You may need to push in the door switch for the freezer light to hear the fan because they sometimes run the fan wiring through the door switch. It may stop when door is opened.

most likely bad evaporator fan motor located behind the wall in the freezer,when you open the freezer door you should hear the fan blowing in the freezer unless it's in defrost,if you don't hear it check it in 45 minutes if still no fan it's bad.

first off what is the brand name and model number?is the freezer cold?if so when you open the freezer door do you hear the fan blowing?all a fridge does is get cold in the freezer and the evap fan blows cold air from the freezer to the fridge side that's it,if you don't hear the fan when you open the freezer you have a bad evap fan motor,but send more info.

Hi,

Many times a freezer and/or refrigerator do not work right because of a dirty condenser coil...there are also many other things that can go wrong.

If you are hearing a clicking or buzzing then check out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

usually when the bottomof the freezer is cold and the top isn't it's the evap fan motor isn't working and all the cold air sits at the bottom.when you open the freezer door you should hear the fan running inside the freezer,also tried to look up your model but it didn't come up.open the fridge door,look up on the right and hear the cieling and you'll see a tag with the model and serial numbers,i just need the model number and i can help you better

Hi Louis,

This is what has happened. Due to the door being opened for so long moisture which is naturally in the air has collected on your freezer coils. What you need to do is turn the whole thing off for at least 24 hours. Open the doors and put some towels around it to let the frost melt out.
All the air that gets cooled in your unit gets cooled by a fan that pulls air through those coils. Once the frost has melted out of them it should cool just fine.

Check the fan located in the freezer compartment.

This fan blows the cold air from the freezer into the fridge and is about 40 dollars for the part. Simple to fix too.

Gary

Does freezer back wall have ice build up ? if so a defective heater is the most likely problem

Thre is a fan inside the freezer which circulates the cold air around both the fridge and the freezer compartments.
You should be able to feel cold air blowing around the inside, particularly at the top of the freezer.
If the defrost thermostat fails open, the internal fan (depending on freezer) will stop and this can be the cause of the freezer being warm at the top and no ice.
You say the bottom of the freezer is blowing cold, but are you sure its blowing, as it can feel like a cold blow. Of course the fan could have failed or may be the defrost heater itself.
Have a look at this site for some useful trouble shooting
And a good site for troubleshooting and general info
Refrigeration Help Section, Fridges, refrigerators, not cold enough, frost free problems and how to test, noisy fan motors, clicking on and off compressors, door gaskets
Nige

only 5 years is important, sounds very much like you have a bad compressor, It's trying to start asn cant so it shuts down(therees the noise your hearing. 5 year manufacture warr. so see if you can find your bill of sale. and give manufacture a call