Question about Bose SoundDock digital music system Docking Station for iPod - White (35703)

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SoundDock won't charge newer iPod versions

I bought a SoundDock and it won't charge my 8 GB iPod Nano, although it does play it. Bose they are aware of the problem and the say it's because Apple changed the charging pin on the newer iPod versions. Does anyone know how I can fix it?

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Unfortunately there is no real fix for this. Apple changed the charging from USB to Firewire, so the old charging methods don't work anymore. I purchased an adapter somewhere on the internet that worked with some devices and not with others, but I can't remember where I got it from.
You will either have to wait for apple to change it, or bose to find a work around, or get a new unit.

Posted on Aug 21, 2009

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1 Answer

I just bought the ipod nano 6th generation and it will not charge in the Bose docking system....my old one charges with no problem.....is there a fix for this? The nano plays fine it just wont charge


If it is a different model iPod then it is likely the Bose dock does not support the newer model. Quite often changes such as from iPhone 3 to iPhone 4, Bose had to release a new dock. The speakers and music will still always work, but the support will be limited for charging. Unfortunately you will not be able to fix this, other than upgrade the dock, or go back to your old ipod.

Thumps Up!

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I just bought a new Nano and tried to plug it into my Bose SoundDock stereo system for iPods to listen to music. I received an error message that said: "Charging is not supported with this accessory." The...


Hi. Try to reset the Nano by pressing the middle button and menu at the same time. If same thing happened, i suggest you need to have your sounddock system checked with the manufacturer.

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Ipod charges on bose dock but won't play ipod firmware 3.1.2 recently updated


i have bought a ipod nano and i want it to work in my car stereo it charges but does not play it does play my sons ipod touch so the cable is ok

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Bose SoundDock burned out two of my iPods - a Nano and a classic.


um ur sounddock might require that u place the white docking piece that came with ur ipod to be place b4 the ipod is docked if not u may ruin the dock and the ipod usb port this is done because different generation ipods(nana and touch and ...) have different shapes so the entrance for docks may require to be eleveated or reduce in gradient basically if the dock isnt made for the specific ipod or u dont know just put the white piece in

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Bose Docking Station incompatibility with IPOD Touch


You need to reset your ipod. You can go online to find out how to do this. I had to do it with mine and then it worked perfectly.

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New ipod nano not compatable with bose docking


This is true. The new iPod nano is not compatible with the original SoundDock. This only means that it won't charge the iPod's power. Audio should be okay. This is an Apple issue. They changed the way almost all of their iPods charge (except the iPod classic). Bose can upgrade the SoundDock for their normal repair fee of $99. This would also you a new 1 year warranty.

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Does the new bose dock station charge the new ipod touch (32g)?


The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

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Does the new bose dock station charge the new ipod touch (32g)?


i have the same problem with the old docks not charging my ipod touch and yes new bose docks and ihomes charge the 32g ipod touch

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1 Answer

Won't charge on Bose SoundDock


You're not doing anything wrong. Newer iPods and the iPhone require accessories that were specifically designed for them. For example, the iPod interface in my car will not charge my iPhone, however, I can still play music through it.

The only solution is to: 1: Buy a SoundDock II or 2: Charge your ipod seperately.

Apr 20, 2009 | Apple iPod touch

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