Perform the following procedure:
n Press the ink cartridge replacement button until the print head has moved to the change cartridge position
n Lift the lid that holds the cartridge (do NOT remove cartridge) and press down immediately. Then press the ink cartridge replacement button and allow the cartridge to charge the print head. Do NOT switch the printer off until the printer has finished charging.
Does this solve the problem?
Yes: Solved
No: Go to Checkpoint 2
2. If you have printed between 100 and 300 pages, and it is your first ink cartridge, or it has been installed for at least 6 months, replace the ink cartridge.
Does this solve the problem?
Yes: Solved
No: Go to Checkpoint 3
3. If you have printed more than 300 pages, and it is your first ink cartridge, or it has been installed for at least 6 months, replace the ink cartridge.
Does this solve the problem?
Yes: Solved
No: Further help required
If red light again you must download resetter software from internet to reset your printer.
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