Please wait? I have been leaving my machine off because the fax was intermittenly disconnecting regular calls on the phone line. When I turned it on last week, it began to blink "Please wait" and is completely frozen in that status. I cannot turn the machine off. If I unplug it and then plug it back in, it's on and blinking Please Wait. In addition, the computer sees it as being offline. I have no idea how to get around this. Any suggestions?

Definitions

• A communication failure occurred between the two machines.
• The user at the remote machine might have pressed the Stop key.
• The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
• The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.

Solutions

If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Click here for instructions on enabling and disabling ECM (c00060802) (in English).

Set the host machine to receive at a slower transmission speed.

Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems

Unplug the phone line from the machine. Wait a few minutes then try calling your fax number from a phone while leaving the phone line disconnected from the machine. If it rings fine from the phone, then re-install the phone line to the fax machine. Try making the call again. If you now get a busy signal then the modem in your fax machine has gone bad and is holding the line open. Make sure when installing the phone line you are placing the cord into the "line" port on the machine and not the phone port.
Good Luck and thank you for using Fixya.

Error Code: 232

• A communication failure occurred between the two machines.
• The user at the remote machine might have pressed the Stop key.
• The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
• The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.

Solutions

• If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Click here for instructions on enabling and disabling ECM .
• Set the host machine to receive at a slower transmission speed.
• Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.

Please consult this page for links to fax error codes for your printer.
In particular, Error 232 yields this info:
Error Code: 232, 233, 234, 235 ECM, 236 ECM, 237
Definitions
A communication failure occurred between the two machines.
The user at the remote machine might have pressed the Stop key.
The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine.
The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted.

Solutions
If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Click here for instructions on enabling and disabling ECM (c00060802) (in English).
Set the host machine to receive at a slower transmission speed.
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems.
You can also access the home support page for your printer here., in case you should have further troubles.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Error 232 Definition A communication failure occurred between the two machines. The user at the remote machine might have pressed the Stop key. The call waiting service can cause this error. The click, heard for an incoming call, is actually a momentary disconnect of the line. Do not use call waiting on a line with a fax machine. The power at the remote machine was interrupted, or deliberately turned off causing the fax session to be interrupted. Check the following items: Make sure that you have plugged the phone cord directly and securely into the wall jack and into the back port of the fax product. The fax port on your product is marked "Line," "To Wall Jack," or with a wall jack symbol. Make sure the Line Interface Unit (box that the phone cord plugs into) is fully seated into the back of the fax product. Remove any other devices from the line such as splitters, credit card machines, or telephone answering machines. Try sending and receiving faxes on a different fax line. Try using a different telephone cord. Have the phone company test your line for static or noise problems. Turn Error Correction Mode (ECM) off, if you encounter the same error repeatedly Solutions If the error persists, and error correction is in use for the fax session, disable ECM. Fax quality might be degraded. Set the host machine to receive at a slower transmission speed. Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Other reasons can include power brownouts and other power-related problems. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Check the phone line with a regular phone.

Unplug the fax at the wall jack and hook up a regular phone. Listen to the dial tone. It should sound like a regular dial tone.

Next, plug the fax back in and call the machine from a regular phone.

You should hear fax tones.

yeppers...same thing happens to mine. So, I simply set it to receive faxes manually now.

CHANGE THE FOX MODEM,PCB.

make sure the phone line is plugged into the port marked "line" not "phone"