Our GE Profile washer, model WPSR3100W1WW (10 years old) fills with water but will not agitate...only hums. It will pump out the water but won't spin. Prior to this it worked perfectly. It was all of a sudden.
I see this pretty regular. You have a bad transmission. This is very common with the older GE's. To replace the transmission will run around $340 / $400. Not sure about your area. Just be glad you got this much use out of it, you are one of the very few that have. From 1998 till 2007 I owned my on repair company where I did GE's warranty work in my area for them. During that time period. When I found a GE washer under warranty doing what you are describing. GE would warranty the whole machine. They would have me destroy the machine after I would deliver the customer a band new one. GE knows they had a bad transmission and it cost them a lot of money. It was cheaper for them to replace the washer than have me repair it. The transmission list price was $298.00 back then. A word of advice, when you replace it. Buy a Whirlpool, Kenmore, Maytag. These brands hold up the best. I have the least service calls for Whirlpool and Kenmore. Both are made by the same people. Kenmore is made for Sears. Good Luck.
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My husband says it's not the transmission because the belt & clutch move freely & wouldn't if it was the transmission. Could it be the motor? (which seems to be expensive also)
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