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Pitney Bowes 8000, when I go to Copy it prints BLACK

Pitney Bowes 8000 FAX MACHINE , when I go to Copy it prints out a BLACK PAGE. CAN ANYONE HELP

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Nike Merritt

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Your thermal print head is bad. This is a very old machine and I do not know where you can get parts. This machine is no longer supported by field repair

Posted on Oct 10, 2009

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Pitney bowes 9820 error message


press function, print incomplete command report, then go to function 4 and use command numbers on report to delete.

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The code is the same as the model number 8050, Your battery has failed and will not keep it's settings if it loses power.

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On top of the operating panel is a small removeable tab with a bump on top. (not the Blue ones) Pull it out of the machine This is the battery holder.
The battery is a CR 2032. Most electronic stores sell them.

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Blank page prints in between a fax received


if its coming from a fax server this cannot be stopped. You should upgrade to a newer better machine that is up to industry standard. Fax servers are basically faxing you from a computer. This is a different process than faxing from an actual fax machine and the page size can be conflicted. Only high end newer machines can compensate for this.

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2 Answers

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Contact OCE to find a dealer in your area. There the ones handling service on Pitney Bowes copiers.

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I have a 9920 manual,could be the same.Try the following but if you get different displays don't change anything.Press function,should read FUNCTION SELECT , ENTER FUNCTION # .Enter 8, scroll to AUTO REDUCTION.(use COM STAT or HELP keys to scroll)Change to NO.Press stop to return to normal mode.If this procedure is not exactly the same for your model,then just search through the function settings and find AUTO REDUCTION and set to no.

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1 Answer

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I've never heard of that type of error. After going through Pitney Bowes vast database, the searches turned up with nothing worthwhile.

Do you have any other information I can use to further assist you?

Please let me know if this helps. Good luck!

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1 Answer

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For the UF-595 here's how you turn the fax stamp on:
Function + 7 + copy/set for enter
scroll to option 4 + copy/set

Hit 04 + copy/set and enter number 2 to turn the fax stamp on. 1 turns it off.
Scroll to or enter 28 and choose 2 to turn the fax stamp on for faxes stored in memory for later use.

You hit the "clear" button to wipe out the current number before you enter 2 or 1 for the new entry.

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