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Acrobat reader is free. Acrobat pro is not free.
There are other free programs to create PDF's. Really, Adobe is offering the readers for all systems for free. Be aware sometimes PDF files are password protected. You even can't read them with acrobat reader, if you don't have the password. Just visit the Adobe website to download a free version for your system.
Now you can get the 11 version here: Adobe Adobe Reader free PDF viewer download
Try downloading in a Different Format. Acrobat Reader is downloadable from your bank. I am thinking you are not doing something on your end to make this work crrectly. Try and download the most current ADOBE Acrobat Reader.. They are free
The file is in Acrobat format so make sure you have an Acrobat Reader. If you don't have one, download the popular free Adobe Acrobat Reader from this link http://get.adobe.com/reader/
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