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Hi...The circuit Board my be defective if an old battery was left in to long ...As for not beeing supported any longer this watch is still beeing sold and is less than 20 years old it should still be supported a solution would be to replace the battery and gently clean the circut board with a dry soft clean tooth brush mainly the areas where the battery is placed
You just use a knife or if you have a swiss knife its better.The cover of your pocket watch its like a clip look at the side of pocket watch there is a marker its like pinch mark put the blade of the knife push it then twist to open .When open already try to watch out not touch it the coil (bronze color) its very sensitive,when touch its easly to break causing to malfuntion.When battery is already change going to close look the gasket for properly place.
Do not panic yet - all you need is the battery replacement. Don't mind that the watch is less than a year old - it may laid in sellers store for a year or so and as the watches are not refitted with the brand new battery at the selling point, they may have underpwered battery much more quicker than you expected Find your nearest watch repair shop and ask for battery replacement. Your watch will tick as brand new and will last much longer then before.
I just had this problem, and my 8 year old and I had to fiddle a bit to figure it out.
Just to confirm, you have removed the back cover and taken the watch guts out of the face and strap assembly and are looking at the battery which has a cover over it and maybe a sticker on the cover that says "unlatch to remove battery", with two >'s, one pointing to to each side?
On each side there are two small metal tabs, which surround a small moulded-in plastic piece with an opening in the middle.
The release is in that opening in the plastic piece. You need to fish around in that opening a little to catch the release and push it outward toward the edge of the watch (away from the battery). You need something very small to do this with, like a straight pin. If successful, the cover pops up on one side and then you do the same on the other side.
I have a Pulsar watch and on the expandable band, the casing fell off and can't get it replaced unless we take off a link...To me this was too much trouble, time and expense...I won't buy another Pulsar! Too bad cause I thought it was a beautiful watch.
I have a similar solar modle Ive had since 1995 , about 4 years ago it started loosing time and the second hand started double ticking. I sat it down out side on a cool summer day for the hole day in the bright sun and never have had a problem since. knock on wood! It was also runover by a car last year and still works good. I wont ever get ride of it. Hopefully this helps u guys out