Question about Lexmark X2690 All-In-One InkJet Printer
My printer jammed. I believe I got out all of the paper jam. Now there is NO power going to the machine. I checked the outlet & pulled out & put back in the cord into the back of th emachine. The power button will not turn on.
Please follow the instructions given below to troubleshoot the power issue:
1. Connect the printer directly to the power outlet. Surge protectors can actually draw power away from the printer. If this fails, please try multiple power outlets to ensure your specific outlet is not damaged, and make sure the printer is not connected to the PC while testing the unit.
2. When trying to power on the printer, feel the power supply box (if there is one) and note whether or not it is warm. If it is warm, the problem is not in your power supply, but most likely in your printer. If it is cold, the power supply might be defective.
Posted on Aug 24, 2009
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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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Note Be careful to not force the print head to move.
If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".
Note Use a flashlight if necessary to check thoroughly.
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