SOURCE: handwheel does not disengage from needle when pulled out (11206 model)
Phone the shop where you bought it and arrange to take it back...this should not happen to a new machine....and if it is something you are doing, they will be able to advise you, if it is the machine, they will sort it out under warantee.
SOURCE: Pfaff 2048
The timing has been knocked off when it jammed. The only way to
correct this is to take it to a shop and have it retimed. This is common on these machines.
I have 25 years working on Pfaffs
SOURCE: Locking disk on handwheel won't lock and I can't wind a bobbin
If the stop motion wheel is stuck and you can't free it the best way to do it is to stand at the end of the machine, get something that looks like a chisel or something that has a flat end even a screwdriver, put the end of the screwdriver in a slot on the left hand side of the stop motion and give it a sharp thump down, it worked for me for years, the only problem you may have is if you do not have any slots or grooves to put the screwdriver in.
SOURCE: HAND CRANK WON'T MOVE NEEDLE SEEMS TO HAVE LOST CONTACT WITH GEAR
adjustment info here. http://www.parts.singerco.com/IPinstManuals/15.pdf
And here is a manual for you. http://www.singerco.com/uploads/download/34_sm15.pdf
Those stop motion pieces must be put together correctly. Also make sure your needle is fully seated into the needle bar. Also look for any binding of metal parts. I had a 128 that came to me with a bent take up lever that would catch and make hand cranking difficult.
Good luck.. you'll love your old singer when you get it going well. Take your time and try not to get to frustrated.
One more thing... this blog is awesome if you are working on old singers.
http://vssmb.blogspot.com/search/label/fix%20%27em
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