Hello,
If all the hardware is working proprely (Cruzer, USB ports, ) I know of one instance where a SanDisk will not open, namely if the security feature is activated and you are using the key on Linux or MacOs.
Also, if you have reformatted it to NTFS (instead of the original FAT32) it might not be recognized by LINUX and MacOS
I would suggest you turn your compturer on until your operating system is fully up, then plug in the Cruzer. The OS should recognize it. If it does not then maybe the key is defective.
Try also to access it on some other computer.
Hope that helps
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