False Paper Jam Signal Canon MF5730

I understand that you're receiving what you believe to be a 'false' paper jam on your HP Photosmart C6280 All-in-One Printer. I would like to work with you today with resolving this issue. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. A false paper jam may also be the result of having a bad paper jam at a point in time and that bad jam causing a hardware issue to the paper sensor or rollers. I am going to provide you with some additional troubleshooting steps that apply to both real and false paper jams. You did state that you already checked the paper pathway inside the printer and failed to find any evidence of paper being stuck, but please run the step-by-step troubleshooting below, even if you have already run some of the steps.

Here are the steps for clearing the path:

Photosmart c6280 False Paper Jam Messages


Try this blog for alternate clearing ideas for this printer. HP Photosmart C6280 error message Carriage Jam

I switched on and off the machine. While the machine is running and the rollers are turning. I put a photo paper (which is thicker than normally paper on the manul feed section and make sure is far deep enough for the machine to run the paper in. Once the photo papert come out from the machine. The false paper jam 2 signal is re-set. I notice that there is a tiny black spot on the my blank photo paper. I guess, the black spot on the sensor created the false sensor effect as a paper there. Once the black spot was clear by the photo paper. It removed the false sensor and the machine back to normal state. I am very happy with the outcome.

Yes it can be repaired, but it will most likely take a sensor to do it, this is a common issue. I think the way it works is it senses the force required to turn the roller, if the sensor or the chip it sends its signal to is defective a false paper jam is triggered and the printer stops printing. The problem here is with printers being so cheap to buy why not just replace it. The last time i got a printer it was free with the rebate, and it was a Canon "all in one" that was far better than the HP it replaced. Your decision.

First check all the tray's and make sure the papersize dial inside the paper cassette is set on the correct papersize,this is the most causes for false paper jams.Open and close all covers machine will send a reset data.Switch the machine off for 3 minutes untill it shows offline on the server and switch back on.

A paper jam on this machine can be several things. Not seeing the machine, it can be in the fuser area, There is one switch there that can cause a jam. if there is a acornidan jam there the paper has to be removed.
The machine can have a bad cartrige, the pr belt maybe be a cause of the jam espeically if there is a U-7 code. (A false jam) The pr belt timing hole cannot be read by the timing hole sensor. If this is the cause, a broken mount on the copy cartridge unit can cause this problem. The cartridge reciever unit needs to be replaced.
In the registration area there is a jam sensor that can cause this type of jam. If it fell out of place, or the magnet on the back of the acutuator arm has developer beads, can cause the machine to get a jam signal.

Well I would take a can of air and blow off the sensors, especially where you began to have problems. The sensors (over time) become coated with paper dust and now reflect back on themselves thinking there is paper there all them time. From your description of the problem, it seems like the issue-intermitten jams/intermitten false jams, until a total false jam.

check front and rear paper sensors. Maybe they damaged. Clean optical sensors.

get a lighter and set it on fire.

Check that the paper feed roller is clean as if the roller slips it causes a late paper pickup jam but nothing will be in there also maybe a small torn piece in the machine some where. and check the fuser make sure that is it not stuck in there if no to all these then is will need a control board.

Thanks J

Check the back of the printer. There should be door at the bottom. Your paper jam could be there.


If this helps you, please rate me. Thanks, Patty