Have Mustek 1200 UB Scanner, installed & worked perfectly with Windows 98SE. Won't work with XP: apparently not compatible. What do I need to do to solve problem?

Hi,

The Mustek Plug-n-Scan 1200 UB Plus is a legacy to Windows Vista and 7. The driver's are limited to what the manufacturer's website can provide. Microsoft also tells us that it is not compatible with Windows Vista or 7. You may check out Mustek's website. It can only work for the following Windows versions:



It's either you (1)upgrade for a new scanner, (2)downgrade Windows version of your computer, or (3)use the scanner with a computer with Windows XP in it.

I hope this works for you. Good Luck!

Mongkey
"Understanding explains better..."

according with Windows 7 compatibility Center isn't a windows 7 supported. The manufacturer is yet to write MUSTEK Scanexpress 1200 UB Scanner drivers for Windows 7. Click here to verify http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=MUSTEK%20ScanExpress%201200%20UB%20Scanner&v=MUSTEK&uid=&l=en-US&pf=0&pi=0&s=Mustek%201200%20UB%20plus&os=64-bit

However, you could try downloading MUSTEK Scanexpress 1200 UB Scanner drivers for Windows Xp and try running them in compatibility mode. click here how to run them in compatibility mode y all this does not work you must have to contact manufacture for better support. hope this help

The device manufacturer stated this product is not compatible with Windows 7 they did not create any driver for it to work with Windows 7.

did you download the right drivers http://www.mustek.com/mustek/supportdrivers.php

Mustek has the driver for your scanner but it only has it for Windows Xp, Windows 2000, Windows 98 or ME, plus you can install it on a mac.

Here is the page that has the drivers for your scanner:

http://www.mustek.com/mustek/supportdrivers.php?&show=drivers&disp_cat=Scanner&disp_sr=USB%20Port&disp_mod=1200%20UB&disp_catid=18&disp_srid=31&disp_modid=114

Download the driver to your desktop and then install it. Keep in mind if your trying to run your scanner on some other operating system thats not on that page, then it won't work

First, go to:
http://www.mustek.com/mustek/supportdrivers.php
Under "Category," select "SCANNER."
Under "Series," select "USB Port."
Under "Model," select "1200 UB."
Driver installation instructions for XP/Win98/SE will be shown.
For Windows XP, there are 5 separate files you will have to download (the instructions tell you this).
Also note: "Make sure the device is not plugged into the computer during the drivers install. After all the files are installed plug the device into the computer. DO NOT PLUG DEVICES INTO "FRONT" USB PORTS ON THE COMPUTER AS THESE ARE "HUB" PORTS AND the system may not "see" the device."
Good Luck!

I have a Mustek Plug-n-Scan 1200 UB Scanner. I can't still install it under Windows Vista 64 bit.

ok first off any time you install a software or program if you have a virus prot, firewall and popup software on your computer you need to disable it first ok. also you can also do a program compatibility test to see whether or not the program will be compatable to run on your computer if it doesnt then you will have to go to a tech ask him what you need to do to make compatible you might have to download a driver and update everything for it to work, because everything you install as in hardware like that needs a specific driver ok.

hello kocha

1200 UB Plus

anything here help you ,do you have the driver to hand ready for installing ?

riz.

Mustek Plug-n-Scan 1200 UB Plus Flatbed Scanner