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We have a nec telephone NEC ETW-16DC-2 system. When the phones are set to ring in the whole building 2 of our phones are not ringing at their desk. How do we fix this??
Seems a problem of signal interference. If all the 4-phones are made by the same manufacturer, then it is a sure case for this interference. You could solve the problem simply by getting another brand of phone, Sony, for example.
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you probably have an ext unit please try the following steps To set the time, Press FNC then 9 then # then set the hr and mins using number keys Use RECALL button to set AM & PM Press FNC again to set. Good luck and best regards John
Changing the time on a Electra Elite & Professional system must be done from the "main" or primary phone. It is usually extension # 100.
1.-
Press "FEATURE"
2.-
Dial "9#"
3.-
Enter hour and minute
4.-
Press "RECALL" to change AM/PM setting
5.-
Press "HOLD" to change the calendar setting
6.-
Press "RECALL" to change the day of week
7.-
Dial "#" to move the cursor to day of month field
8.-
Enter day of month
9.-
Press "RECALL" to select month
10.-
Dial "#"to move the cursor to year field
11.-
Enter last 2 digits of year
12.-
Press "FEATURE"
The telephone instrument you have can be used on the NEC Electra Professional Level I, and the Level II systems (and under some conditions the NEAX 2000 series). Codes for features are somewhat different based on the system. It is possible that your phone is in "Do-Not-Disturb" if other phones on your system actually ring when they are called via the intercom (on the Level I and Level II systems, initial intercom ring is a system wide setting). The cancel DND code is:
Level I system: with telephone idle, press <FNC>, dial 60, press <FNC>.
Level II system: with telephone idle, press <FNC>, dial 69, press <FNC>.
It is also possible that your ring volume is very low. To adjust, press <SPKR>, dial 601, then adjust volume using the up/down keys at the bottom of the phone (press <SPKR> when finished.
If your system is programmed to access an outside line when you press <SPKR>, you will need to press the <INTERCOM> button first.)
If your system is set for voice intercom, people calling your phone can make it ring by dialing a "1" after your intercom number.
If you do all this and your phone still won't ring on incoming calls, let me know and we'll have to go into system programming to correct it.
Not sure if I understand your question correctly, but I think I just learned how to do that on an electra professional. Memory block 4-1-1 lets you go through each of the internal extensions, and you can set each extension to ring when a call comes in from any/some/all of the outside lines. to reach memory block 4-1-1, I used a multi line terminal connected to ports 1. Press fnc => hold => # => 0 => * => line key 4. Use the fcn(?) key to cycle through the internal ports, the line key buttons to map each of the 4 lines (presumably line keys 1 through 4 on your system). As to where to get a manual, I am not sure, I have 3 thick binders... good luck
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