Hi, I have a HP C6180 that worked fine for 2 years. First with XP and then with Vista. No issues there.
I just returned from holiday and when I try to start the printer the machine gets into a loop of powering up and powering down. All I see is the HP logo and a 'progress' bar where a black-white gradient passes through (indicating initialization I think).
There are no error messages whatsoever displayed.
I've tried the # + 6 reset many times, and also tried to get into diagnostics mode by holding * + #, after which I would have pressed 1 + 2 + 3.
The thing is: My HP C6180 doesn't react to anything I do. When I hold # + 6 long enough (10 sec or something) it turns off (like the reset guide says), but when I press the power button, it goes into the loop again!
It basically turns itself off and on now, out of my control. The only thing I can do is plug powercable out.
I can not use any functions like printing, scanning etc.
Testimonial: "Thanks for your expertise. It's shameful though, because I have recently bought new cartridges.
New printer means new cartridges."
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I bought a presario from circuit city last year, and I paid $200 to downgrade to XP. Everything was fine until it crashed last week. IT went completely bizzerk. HP won't provide support, cause I changed it. Circuit City is out of business, not much help there.
Hi, It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..
But you can still scan and copy by using Windows Photo Gallery.
1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.