Question about HP Photosmart C6180 All-In-One InkJet Printer

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HP C6180 boot - init loop / power on-off loop

Hi, I have a HP C6180 that worked fine for 2 years. First with XP and then with Vista. No issues there.

I just returned from holiday and when I try to start the printer the machine gets into a loop of powering up and powering down. All I see is the HP logo and a 'progress' bar where a black-white gradient passes through (indicating initialization I think).

There are no error messages whatsoever displayed.

I've tried the # + 6 reset many times, and also tried to get into diagnostics mode by holding * + #, after which I would have pressed 1 + 2 + 3.

The thing is: My HP C6180 doesn't react to anything I do. When I hold # + 6 long enough (10 sec or something) it turns off (like the reset guide says), but when I press the power button, it goes into the loop again!

It basically turns itself off and on now, out of my control. The only thing I can do is plug powercable out.

I can not use any functions like printing, scanning etc.

Posted by Anonymous on


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The Formatter board (main logic board) is faulty. You need to take the printer in for repairs to HP, in my experience though it usually works out better to replace the printer.

Posted on Aug 19, 2009

Testimonial: "Thanks for your expertise. It's shameful though, because I have recently bought new cartridges. New printer means new cartridges."

  • Debra Wentz Aug 01, 2011

    I have been searching all day for someone else who was having this problem! Printer only booting into that black and white screen with the gradient, only from there mine goes into a mode of display showing nothing but the various color bars. It wont (wouldnt do anything else I tried either) recognize or react to any key codes or commands, however after searching for so long today I have found so many key codes, that I decided to try one of the ones I had not used before.
    The first one I used that was new for me was by using the # and 3 keys down during that black screen gradient. That got me back to the message regarding proper shut down etc, but hey! At least I am no longer being 'ignored' lol ~ I have had this machine for 5 + years now and the last print count on it was 8900 pages!! I have received my monies worth and more I believe especially when compared to how soon all of my other printers* failed* without having done half that much work! :)



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What can I do to fix this problem? HP Photosmart


to solve this issue, write down everything you see oin your computer and/or the printer control panel. send it to me and i will investigate further to help solve the issue.

go to this link and review the instructions (1st link)

if this deosnt solve issue go to the second link below, and review related soltions.

please rate my solution

Nov 19, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My HP C6180 has suddenly stopped copying. All other services work fine (fax, scan, print etc). It selects the paper, the dispay shows it copying...but it doesnt do anything else. I have to power it down...

What you can do is reset the Printer

Unplug the power cable...........
Press and hold # & 9 Button
while holding down plug in the power cable
This is the Printer Reset
But this will erase all the setting in your printer

Oct 17, 2009 | HP Photosmart C6180 All-In-One InkJet...

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Hp c6180 power light flashing, not booting up

I had the same problem a while back, I eventually had to uninstall everything and then reinstall and it worked fine after that, I have no clue what made it do what it did...thanks Steve

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How to downgrade vista to winxp pro at Hp pavilion DV4-1204TU ?

Well, this may make you think twice:

I bought a presario from circuit city last year, and I paid $200 to downgrade to XP. Everything was fine until it crashed last week. IT went completely bizzerk. HP won't provide support, cause I changed it. Circuit City is out of business, not much help there.

Basically, I am completely #$%%@@.

I am now paying to get Vista put back in. :-(

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1 Answer

HP C6180 will only print a partial document

Hi Rbluhm,

I need somre more information regarding this issue. Like are you able to print fine from other applications without any issue, connectivity and foremost thing operating system you are using...

However, as a work around, I would suggest to select the "Print directly to the printer" option in the properties of Hp Photosmart C6100 series icon.

That is:
1. Go to printer folder.
2. Right click on the printer icon.
3. Click on the Advance tab
4. Select "Print directly to the printer" option.
5. Click apply and click ok.

Then just close all the windows opened on your computer and then re-open the Microsoft Word document and try printing....

I am sure this will resolve the issue. However, if the issue persist, do reply me soonnnnnnnnnnn.......

With Regards.

Feb 05, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

C6180 scan unable!! conection error reported

Get the right Driver's and will work fine than recalibrate the printer. .

Jan 14, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Printer will only print, not copy fax or scan

It is possiblethat the all in one solution software you used in XP doesn't work with Vista, after some update or other. You did the right thing by uninstalling and reinstalling. Make sure you have the correct driver from the HP site..

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP C6180) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 07, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hello, I recently received a new computer with the vista operating system. I already have a hp c1680 that worked just fine with my windows xp operating system. my install disc does not support windows...

delay is normally caused due to fault with the driver or software.try uninstalling the driver and software and reinstalling them.

Please Don't Forget To Rate "FIXYA" Me For The Help

Dec 21, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

New HP Photosmart C6180

with regard to your problem since you point out that the cause of your issue is your power cord then,  replace another power cord...

Oct 31, 2007 | HP Photosmart C6180 All-In-One InkJet...

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