Lights work, LCD works but DVD won't start - seems there is no power to the DVD unit. DVD unit by itself works fine. But together I get a singal on the LCD.
SOURCE: No power to DVD portable unit
If you purchased an extended service plan from Best Buy, then it's not voided just because they don't carry the product any more. Mobile electronics change yearly; almost nothing that was sold two years ago is still available. If your local store won't help you, contact the corporate offices at 1-888-Best Buy. They may not be able to replace the unit with the same model, but they are legally responsible for either repairing it or replacing it with something comparable.
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