Question about Creative Labs Creative Technology Zen MP3 Player

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Software gone and can't find songs on file in MP3

My software was taken off my computer when it was taken in to be fixed, I no longer have the creative software to download any songs on my computer how can I restore zen software without having to buy a new one all over again? Second of all I have songs on the zen player that I can't find why is this? it shows up on my friends computer when I plug it in that it is in the files but when I play my zen none of the songs are on the listing I have. Hope you can help

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Support for Zen mozaic on this site:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

See the bar "All Downloads".
The "Application" should be reinstalled on your computer.
The software on the computer is required to get access
to your data on the player.

There is also a "Software AutoUpdate" available
on the bottom right side.

Posted on Aug 19, 2009

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6ya6ya

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Posted on Jan 02, 2017

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Wont install its a ZEN V PLUS ON WINDOWS VISTA PREMIUM ERROR 10 MAY BE O.S. PROBLEM THE NEW APPLICATION RIGHT FROM OEM FAILED TO INSTALL MULTUBLE ERRORS for the zen its 4 years old so dont kill me is it...


Welcome to FixYa!

Solution 1.
Do Windows Update. It will download and install the service packs that you need as well as the latest driver for your ZEN V Plus if it has found one. Make sure to install all the suggested updates.
  • Click Start
  • Type windows update in the search box
  • Click the Windows Update icon from the search list
  • Windows Update windows will open
  • Click the Check for updates button
  • It will show number of updates available
  • Click Install Updates
  • The updates may take a while and your computer might restart a couple of times

Solution 2.
Install the driver/software manually. (Make sure you installed windows update)
Requirements:
  • Microsoft® Windows Vista™
  • Windows Media® Player 11
  • USB 1.1 port (USB 2.0 recommended for faster transfers)
  • Creative ZEN V or ZEN V Plus
Notes:
  • To install this software pack
    1. Download the ZNV_PCApp64_LA_6_41_10.exe file into your local hard disk.
    2. Close all application and Windows Explorer windows that are currently running.
    3. Connect your player to your computer.
    4. Double-click the downloaded file and follow the instructions on the screen.
This software pack includes the following:
  • Creative Media Explorer (version 6.41.10)
    Enables you to manage your player easily in the familiar "Windows Explorer" environment
  • Creative Audio CD Ripper (version 5.20.10)
    Extracts songs from an audio CD and transfers them to your player
  • Creative Sync Manager (version 6.03.21)
    Synchronizes data between your computer and player
  • Video Converter (version 5.60.12)
    Converts videos to a suitable format and transfers them to your player
  • SmartFill (version 2.00.26)
    Fills up your player with songs automatically

Thank you for using FixYa.
Have a great day.

Jas247

Jul 03, 2011 | Computers & Internet

1 Answer

Zen MX MP4 - as an older person I am relatively new to this type of technology. I don't have access to broadband so can't download info about my music files (taken from CDs) from the internet. Consequently...


Hello,

Support site for the Zen MX, see:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=231&subCatName=MIDI+Keyboards&prodID=18615&prodName=ZEN+MX&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_18615,VARSET=CategoryID:213

Important Tool
Software application "Creative Centrale"
This software can be used for:
1. Ripping audio CD's: transferring from audio into mp3.
2. Making playlists.
3. Edit tag properties like Artist; Album; Genre; Year.

A User's Guide is hidden in the Zen MX Starter Pack 1.14.03, called Creative Centrale.
This download ZENMX_PCApp_E6_1_14_03.exe is about 15 MB sized.
The execute file can be started after download and will install Creative Centrale: The User's Guide can be accessed selecting the question mark in the top of Creative Centrale.

Creative Centrale screen view example:

e8399ac.jpg
  • See the icons on the left in top:
Rip for converting audio CD's to mp3.
Transfer for transferring playlists from computer to the player.
New for making a new list: playlist, album, artist, genre.
Edit for edit song info, when selected a song in a playlist.

  • See the icons on the right in top:
Fix unreadable tag properties.
Website: Creative online.
Updates: online update check.
User's Guide helpfile.
Settings for:
music folders search on the computer.
music import CD player(s)
automatic transfer enable/disable

  • Bottom right
Player option with volume adjustment.

Need more help ? Just post a comment.

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1 Answer

I have a Zen Creative MP3 player w/ about 1,500 songs I don't want to lose. Lately it turns on, but won't continue to the regular menu. Just gets stuck on the "Creative" words that show in the screen....


What you need to do is plug your Creative into your computer and backing up all your songs and Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the manufacturer?s website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

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I can't download songs on to my mp3 player


is this player being recognized by windows? you should be able to open my computer and see your MP3 Player and then just drag your songs to it. Have you installed the software that came with your player. Check the manufacturers website and see if there is a new updated version, driver for your player. I have a Zen from creative and I am able to just plug me player into my computer and drag the songs I want to the player without using the creative software.

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Jukebox is no longer supported by Yahoo. You may be able to access the mp3 files using windows media player or creative's media explorer but beware that creative's software is often locked out by WMP version 11.

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some songs need to go trough the software because they dont work with that format file on the mp3 double check to see if your computer accidently double the songs

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