I have a new computer. New Mac Book Pro and my canon mp210 wont scan now. I get an error... "error in scanner. Turn off scanner and follow instructions in manual. code 100

To get the manual go here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210#BrochuresAndManuals .

Drivers and software for supported OS versions are available here: http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_series/pixma_mp210#DriversAndSoftware . If you want the scanner to work when you press the buttons on the unit, you will need the MP Navigator.

If you connected the USB cable and got a generic driver, uninstall that driver and then disconnect the USB cable before installing the software from the above site. This generic driver usually only runs the printer.

There is a monitor program that listens for button presses on the all-in-one. This must be running to scan from the unit. However, the software must be set up with destinations and default settings before the MP Navigator will work with those buttons. Thus you should first launch the software from the computer and learn the resolution and other details to set as your defaults. Place documents face down on the glass or face up in an Automatic Document Feeder.

If you have some versions of Windows, you can acquire scans if the basic Canon driver is installed without the full Canon software. For XP, Vista and Win7, Paint will work - File > Import from Camera or Scanner > New Scan. Vista and Win7 both have Windows Fax and Scan (New Scan). Vista includes Photo Gallery which also imports from the scanner. (For Win7 this is part of the Windows Live free download but isn't preinstalled.)

I hope this helps.

Cindy Wells

Hi
follow this steps

1.unplug your printerfrom your pc
2.uninstall canon driver from your pc
3.run setup (without connecting printer to pc)
4.connect your printer only when setup ask you to

pls vote us to keep us alive

The scanner and the printer are connected together.Both need initialized for printing or scanning.You can't scan if you haven't cartridges in printer and you can't print if the scanner not initialized.Put cartridges back and press and hold the resume button for 5 seconds.If you still have E5 error that mean you have a defective cartridge and you need to replaced.

The scanner uses different drivers, so that could still be an issue.
Please go to the canon support site for your printer here, search "scanning" and choose from the results the "error: cannon communicate with scanner." You'll see a series of links like the following, with detailed instructions to resolve this problem.
Issue: ERROR: Cannot communicate with scanner...

1. Connect the USB cable directly to a USB port on the computer 2. Disconnect and reconnect the USB cable to ensure a secure connection 3. Disconnect other device and reboot computer 4. Press the ON/OFF button to power on the multifunction device 5. Search for USBSCAN.SYS to install scan driver 6. Start the WIA (Windows Image Acquisition) Service or Stimon 7. Uninstalling / reinstalling the MP210 drivers (Windows)

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

yeah same problem here wit a mp160.. will try it with new cartridges, if that fails, i'll never buy canon again

HI

I have Canon PIXMA MP210 printer but problem is that whenever i given comand for print or scan than computer show "Code: 2,114,0" this message therefor printer not print or scan. so please give me solution

Thanking you,

[email protected]

I plugged the printer cable directly to my laptop instead of trying to scan using the airport wireless router. Plugging it in did the trick.
Thank you,
Jtoussa

Hi

I have OS-X 10.4.11 and had the same issue; any printing just spat out blank pages.

I installed the following driver which completely resolved the issue:

http://software.canon-europe.com/software/0029270.asp?model=

There's a similar one for 10.5 that I haven't tested, to be found here:

http://software.canon-europe.com/software/0028432.asp?model=

If you use 10.5 and this driver works for you, please let others know by posting here, too.

Good Luck

Draqul

I originally posted this problem and I have since found out it is a problem with only one version of the Asus Notebook series, namely the Asus A5Z otherwise known as the Pro 50Z. Asus were extremely quick emailing me an attament showing me what I had to remove from my laptop.

You simply go into the REGISTRY EDITOR (easily found by doing a search once you're in WINDOWS) and then follow the instructions I have attached to this explanation. Hope the picture can be enlarged so it can be viewed.

The main thing you have to do is to remove/delete the entry entitled

"Upper Filters REG_MULTI_SZ usbfilter"

Good Luck

Try going into Control Panel, Administrative Tools, Services and make sure that the print spooler is set to automatic.

Also make sure you have the latest drivers.

Click Here To Go To Canon Support