Door will not stay closed. there is a plastic rattle when i move same back and forth. everything works except for the microwave

if new and its not working properly return for refund or replacement

a parts diagram would be useful here..let me go see what's available

Is the door closing properly? Do you hear it "click" when it closes. A lot of times the problem is the door switch. It is located inside the microwave. They are made of plastic and they break. If the switch is broken, the magnetron(microwaves) will not start.

One or two of the micro switches have failed, you will need a professional to remedy the situation.

One of the door switches is defective, sometimes caused by food particals this is a safety issue and should be corrected.

I just had the same problem with my ge spacemaker microwave model number JVM1490bd. I removed the grill on the top of the microwave with two screws on top. There is one screw that holds the front touch pad on, remove the screw and lift up to remove. The damper assembly is on the upper left, my door was sticking and didn't make the limit switch. I moved the door back and forth making the switch a couple times and that solved the problem.

I think the hinges slipped down over time and need to be adjusted.

i fixed by unplugging the microwave with the door open. I plugged it back in and the F6 was gone. I was then able to set the clock and turn the light on/off . When I closed the microwave door, the F6 came back on and the microwave was making a humming noise. I slapped the side of the microwave near the keypad, and the F6 cleared from the readout and the humming stopped. The microwave is working fine now. Don't know why, except maybe slap on the side reset a relay or something. Anyway, I will never by a Sears Kenmore appliance for the rest of my life. The door rattles when you open a close it (like a part inside the door is broken) and this is the second time a fault code has appeared during use. I had GE Profile appliances at my last house, which are more $$ initial cost, but who wants to screw around buying a new microwave every four or five years. I'll happily spend a couple hundred more for the peace of mind and knowing that it will work during Thanksgiving dinner with the family over.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

We have *critical* safety & disassembly info at our site, linked here: http://tinyurl.com/yzjozk

We also have this full service manual at our site: http://www.microwavedisplay.com/R1480_R1481_R1482_sm.pdf

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the screws you need to remove.

We're happy to help and we appreciate your thoughtful rating of our answer.

It may be a stuck relay on or other problem on the control board.

We repair these on a regular basis for customers nationwide with our guaranteed $39.95 service.

It's possible but not likely that you have a bad door swith or door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.