Question about HP DesignJet 3500cp InkJet Printer

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System error 010023 00000001 and macanical problem

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010023 – Is a EEROM Test failure error

Try the following to get it straighten;

Clear the EEROM and turn the printer off and on again from the back of the printer. If after clearing the EEROM the error disappears, make sure you perform the calibration back up.

If we are not sure how to perform the above steps, please visit the manual from the below thread Page 38 ;,%201055CM%20Large%20Format%20Service%20Manual.pdf

Please let us know if that was helpful enough.
Good Luck & Thanks,

Posted on Aug 18, 2009


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