The drawer on my 360 would not open with the disk in it.
Try pluging it in and pressing the red reset button on the plug.
Then press the eject button on the 360.
It worked for me. Good luck.
If you take off the faceplate there is a hole under the 2nd x in on the disk drive/drawer, stick a paper clip in it. its the manual open 4 the drawer.
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