Has sound and menu, but no picture

If TV menu comes on try another source via hdmi could be a source issue with hdcp or copy guard issues. Sound isn't copy guarded but picture is.

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No, if bulb is bad you will not see anything on screen.

Are outside sources connected to different inputs on TV?

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This could be the t-conn board in the back middle top of screen, it's under a metal plate.

Hi

Do you have no picture on all imputs i.e, tv or any AV inputs, can you get any on screen graphics from the menu system?, if not, it is possible the inverters( controlling the voltages to the screen) or a supply to the inverters has failed, either way the TV needs to be repaired. If you do get on screen graphics from the menu it would suggest that you have a external source problem either from you aerial (if you have no picture via the tv input) or a connection/syncing issue with an external source

regards

TechSupp82

If you can get the tv to display the blue blackground(usually happens when there is no antenna or cable feed to tv) check to see if the whole screen is a solid blue, if it shows discolored areas around the screen then you might have to "demag" the screen. See if you can rent a demad coil from a tv shop and with tv on turn the coil in circular movements all over the front of screen till blue is solid.good luck!

It sounds like the backlight is out. If you can see a faint image that changes then this is the case. You either need to send in for repair or replace. It can if you are lucky be a connection. You can try removing the video cable and try another source or cable.

Hi simple solution change the main Power supply board in the panel sorted!

Your backlights power inverter board is what causes this prob. It is a Darfon V144-001.