I HAVE A HP OFFICEJET J6480 ALL IN ONE. THE PROBLEM IS THAT IT SAYS I HAVE A PAPER JAM. I HAVE CLEARED ANY JAM, BUT IT WON'T CLEAR OUT

Hp printer paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.


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Hello. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. The following solutions apply to both real and false paper jams. go to this link to see all of the steps you can take to clear this jam. good luck.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01312792&cc=us&lc=en&dlc=en&product=3635378