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My xbox can't read disc & can't save the clock

My xbox can't read game disc eroor 11 disply in messege flash your disc is darty or damage & my xbox game in can't save clock

Posted by kumargunjan0 on

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Anonymous

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Hey,

when it says its either dirty or damaged it usally means your disc i very scracthed or dirty/dust / abouth the clock thing i have the same problem but found out last year they dont save anyway

Posted on Aug 22, 2009

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0helpful
1answer

When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!

When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact
2helpful
2answers

My xbox fell standing up and my game said when i turned my xbox back on the game can not be read

Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!
1helpful
1answer

5 minutes playing online keep giving me error message that the disk is dirty. i know it's not i played the same cd to another xbox console it's fine. what should i do or what's the problem...

Hi chrisastig
try to save the game you are playing to the hard drive so as to play from hard drive & not from the disk ! this is assuming you have enuf room on ur hard drive to copy the game to ??
You will still need to put the game in (even when playing from hard drive) but i find if its a game you play a lot its well worth doing as it saves on the disc drive/disc spinning whilst playing :-)
saves on overall usage of the xbox too !
If its ok reading the disc for the first 5 mins of usage it should be ok to copy to the hard drive to play from.
If there is a fault with the disc itself it will tell you when you try to copy it to the hard drive & if this is the case (& its a game you like/play a lot??) then try to borrow a copy just to put on ur hard drive only & use ur damaged disc as the 'required even if playing from hard drive' notification to the xbox that you do own the original copy !
Damaged discs are usually ok for 'playing from hard drive' as the information the xbox requires is very little but enuf for it to allow you to play the game (from the hard drive)
You will find it a lot quieter whilst playing anyway ! i think so !

hope this helps :-)

please remember thumbs up :-)

p.s. refer to ur xbox user manual or drop me a mail if you have any problems doing any of the above ??
0helpful
1answer

My x box wont read any discs

Greetings,

Please go through the Website link mentioned below.

http://support.microsoft.com/kb/816779

Note 1 If a saved game file is corrupted, it can produce a disc error message in that game, particularly when the game starts. You can resolve this issue by deleting all saved game files for the affected game from the Xbox hard disk. This method is effective approximately twenty-five percent of the time. If you experience this disc error message with more than two games, this procedure will likely not resolve the issue.

Note 2 Do not use laser lens cleaners, or similar products. Microsoft has not determined the effectiveness of these products or the affect they may have on the Xbox system. Microsoft cannot promote or recommend any type of laser lens cleaner for use with the Xbox system.
----------------------------------
1. Clean the disc and examine the disc for flaws or scratches
Hold disc by the edges without touching the surface with your fingers.
2. Clean the disc with a soft, clean cloth, lightly wiping from the center outwards.
3. Do not use solvents or chemicals to clean the disc.
4. After you clean the disc, examine the disc for any scratches or defects. If you find any defects that are not caused by typical wear and tear, return the disc to the retailer if it still under warranty.
---------------------
Copy and delete any saved games from your hard disk
Note To copy saved games, you must have an Xbox Memory Unit (MU). You must copy saved games to a MU before you delete them.
1. Start your Xbox console with no disc in the disc tray. The Xbox Dashboard appears.
2. On the Main Menu screen, press the directional pad (D-pad) up or down to select Memory, and then press the A button.
3. On the Memory screen, press the D-pad up or down to select Xbox Hard Disk, and then press the A button.
4. On the Xbox Hard Disk screen, press the D-pad up or down to select the game title you want, and then press the D-pad left or right to select the saved game you want to copy.
5. On the Copy/Delete screen, press the D-pad up or down to select Copy, and then press the A button.
6. On the Copy To screen, press the D-pad up or down to select the memory unit you want to copy to, and then press the A button.
7.Press the B button to return to the games list on the Xbox Hard Disk screen.
8. On the Xbox Hard Disk screen, press the D-pad up or down to select the game title you just copied a saved game from, and then press the A button.
9. On the Copy/Delete screen, press the D-pad up or down to select Delete, and then press the A button. You receive the following message:

Are you sure you want to permanently delete this saved game?
10. Press the D-pad left or right to select Yes.
11. Repeat these steps for each saved game on the Xbox hard disk. If you have many saved games but you can remember when you started to receive the disc error message, you can just delete the saved game files that you created after that time.
Back to the top

Please let me know if you have any issues.
Regards,
1helpful
1answer

Damaged Games

Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that Xbox owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs, visit:

www.discREPAIR.ie

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.


If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!
0helpful
2answers

Is not reading any of my games and no messege

Something like this happened to me not so long ago the games would not load up but the disc was being spun, so i used a lense cleaning disc to sort it out and it worked.

If not try http://www.xbox.com/en-GB/support
0helpful
1answer

My xbox 360 dvd tray keeps opening

Determine whether the disc is dirty or damagedDiscs that are smudged, scratched or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or the bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.

Note Scratches that follow the curve of the disc are very damaging and prevent a disc from being read. If you see that your disc has even one of these types of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: a. Use a soft, clean, dry, chemical-free cloth to clean the disc. b. Lightly wipe from the center of the disc outward. 3. After cleaning the disc, try to load it in the Xbox 360 console. If the disc still won't load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • If you think that the disc was already damaged when you bought it, try to exchange it. • If you have a damaged Microsoft Xbox 360 game disc and would like to order a new one, please visit the following Web site: http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx (http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx) • If the game is a non-Microsoft Xbox 360 game disc and was damaged because of misuse of some type, such as not storing the disc properly in its case, the only thing you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contactIf the disk is bad or damaged your unit will open when trying to read it. Hope this information helps, let me know if I can help you with anything else.
JimmyC
0helpful
1answer

Any game i play disk arcade or demos xbox freezes

Try the following:
  1. Hold disc by the edges without touching the surface with your fingers. Clean the disc with a soft cloth, lightly wiping from the center outwards. Do not use solvents or chemicals to clean the disc. Examine the disc for any visible signs of damage.
  2. Verify whether the Xbox console clock is set correctly.
    • Turn on the Xbox console without a disc in the drive.
    • Press the directional pad up or down to select Main Menu, and then press A.
    • Press the directional pad up or down to select Settings, and then press A.
    • Press the directional pad up or down to select Clock, and then press A.
    You can see the date and time from this screen. Correct the date and time as neccessary.

  3. Try to play the game again. If this does not work, you can try to clear the game cache on the Xbox hard disk. If you have a Xbox Memory Unit available, copy the game cache for this game from the Xbox hard disk to a memory unit:
    1. Insert a memory unit into a controller connected to your Xbox console.
    2. Open the disc tray and remove any disc, if present.
    3. Close the disc tray and re-start your Xbox console.
    4. Select Memory from the main Xbox Dashboard, and then press the A button.
    5. Select Xbox Hard Disk, and then press the A button.
    6. Locate and select the game you want to back up in the list of games.
    7. Select the appropriate save game icon. The Save game icons are located to the right of the game icon. Each save game is identified with a name, date, time, and size.
    8. Press the A button to display the Copy/Delete menu for the save game.

      Note: If Copy is not available, you have not chosen a save game file.
    9. Select Save, and then press the A button.
    10. Press the A button again to save to the appropriate memory unit.
    11. As soon as the copy is complete, press the B button to return to the list of save games.
    12. Repeat these steps as needed to back up your other saved games for this game.
    If you do not have a memory unit, deleting the game cache removes your progress in the game, high scores, and other information. To find the game cache, follow these steps:
    1. Open the disc tray and remove the any disk, if present.
    2. Close the disc tray and re-start your Xbox console.
    3. Select the Memory option from the Dashboard.
    4. Select the Xbox Hard Disk.
    5. Locate and select the game in the list of games.
  4. Select the large game icon to the left of the list and press the A button.
  5. Press the Abutton again to delete the game cache file.
    Note: Delete should be the only available option. If Copy is available, you have chosen a game save file and not the game cache file. Press the B button to return to the list, and then select the leftmost icon.
  6. Select Yes to permanently delete the game cache, and then press the A button.
  7. Confirm that the icon is no longer listed, and then re-start your Xbox console.
  8. Insert the game disc, and then either load your latest saved game from the memory unit, or play the game from the beginning.
0helpful
1answer

Put disk in MESSEGE SAYS can't reconize disc.

First try the simple things....put a cleaning disc in it and try to clean the laser. If its too dirty to read the cleaning disc then you need to take it apart and manually clean the lens with a Q-tip and some windex (because alcohol will actually streak on the lens windex won't) if you still cant get it to read the discs then you may need a new laser.
0helpful
2answers

Xbox freezes when trying to load saved game

hold the disc by the edges without touching the surface.
clean the disc with soft cloth from center outwards.
do not use any solvent,
examine the disc for any visible damage.

verify wether the xbox clock is set correctly.
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