Question about GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

My refrigerator is not cooling. The freezer is

My refrigerator is not cooling. The freezer is not working and my food is thawing. This just started happening today.

Posted by msjaky04 on

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1 Answer

John Tripp

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With the PSS26MRSS model the mother control board is suspect in that happening. Unplug and pull away from the wall and remove the cover over a panel that has the board inside. Look at both sides of the board for burn marks. Let me know what you find and if you find the board looks OK then we need to look at the compressor relay and start relay. Thanks, Sea Breeze

Posted on Aug 17, 2009

  • John Tripp
    John Tripp Aug 17, 2009

    This is what your new board part number WR55X10942 looks like and what to look for if you should need help and cannot reach me my email is [email protected]

    The board is not always the problem but we should not over look it, Let me know if any fans are running or any cooling. Thanks Sea Breeze





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Does freezer cool like the cold food section? Did this suddenly happen, and frozen food began to thaw?  Most freezers control the cooling in the cold food section. The freezer must work fine before the cold food section will work fine. Let us know more, Thanks JT 
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