The plastic thing the printer prints on broke I

buy new printer

Hello,

The HP 6500 printer has separate in cart and print heads. The light print you are getting is because the print head in clogged with dry ink. First thing to try is to go into the printer software on your computer and do a print head cleaning procedure, this will take a few minutes to finish. You may have to run this several times to clear out the dry ink. If this does not solve the problem when you will need to get a replacement print head, the part number is CB868-30002

Try to check and observe plastic gear may some of them broke or worn-out, of course scanning not work if error indicated on the machine. This occurs mostly on all in one printer scanner machine.

Many printers especially Photo ones also use colour even when printing Black. so you do need to replace the spent colour cartridge.

If you only need to print in black get a B&W printer not a colour one.

My printer did the same thing, after tearing into it, I found one of the plastic gears had broke in two.

did you do a test page and re aline the cartridges? when you removed the cartridge did you go through your computer to the "safely remove" program for the ink cartridges?? of just take the things out.?
there is a proper procedure for removing and replacing ink cartridges. if the machine doesn't know the replacement was made it will still think you are low.
if you have the manual for operation look for the "how to replace ink" and follow the directions.
there is also a plastic film that covers the new cartridge head and it needs to be removed. did you do this?? Or a pull tab at the end of the thing.

My P-touch has the same issue. There is a U-shaped spring wire that pushes one of the rubber wheels so it presses the tape against the element that "writes" on the tape. A small piece of plastic that holds the spring in place broke off so the spring can't do it's thing. CA glue (superglue) would not work, I am trying to find a parts source now, it is easy enough to replace.

Mike

Yes quite possible pin broke on head, check ribbon is fitted correctly and has plastic sheild on front of it intact

Your printers alignment is out thats why it wont print ,
Take out the ribbon and look on the ribbon drive assembly for a white plastic screw ? press the outer ring (also white plastic) down it should be spring loaded.while this is down use a small screw driver and turn the screw counter clockwise and than release the spring loaded gear it will shot back up.Try this a few times till the printing gets better.
Good luck
Dezzi

I have had a duplexing 1800 for some years during which all went well until about 6 months ago, when I could no longer duplex, having .received the message "duplex paper jam." Being a nosey engineer, I looked into the back and found a small, delicate plastic "finger" lying thereabout. Upon further nosing, including removal of a metal cover, I found the plastic device, off of which I was able to establish that the finger was broken. More recently, in attempting to establish a glue-on replacement to the broken finger, I demolished the item of which it was originally a part. Now, as an engineer for 55 years, I have come to look for the cause from which the effect derives; i.e., how come the plastic
finger broke off of the plastic part, and what was the role of the plastic part in allowing duplex printing or blocking it. After many blinding reflections, I came to the conclusion that the broken-off finger extended into the paper path for duplex printing and, from proper paper movement, signalled the printer control to allow backside printing of that sheet of paper. Absent the broken-off finger and the enabling signal, the printer stopped and produced the "duplex paper jam" message. I have not sought to locate and define other such "plastic finger" paper-sensing devices through which the printer's control monitors paper routing for one-side printing and for duplex printing. Suffice it to say that, in my bailing wire approach to fixing things, I apparently have further limited my printer to no printing at all and am facing its replacement. Anyone want a crippled NEC 1800? It is yours for the shipping and handling costs, and I will throw in my remaining inventory of powder-ink cartridges.