Do a factory reset to this TV, and then check. You have to enter its service mode option to do a falconry reset.
If you wish to get some details; visit the site linked here. Pull up older posts.
https://electronicshelponline.blogspot.com/ Service mode entry, adjust and exit procedure to many popular brand TVs are given. Never forget to exit the service mode, after all adjustments have been done.
NB: Please read and understand well, the instructions to enter the service mode, before you begin. Be very careful. Note how to "EXIT" the service mode; after entering and adjusting data. This is very important.
Search the site by type in the "brand name" of your device; (Exclude the model number), in the "Search box at the top right of the display window of the Homepage" to get gathered related posts.
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