Question about Lands Phones
"Check Tel Line" indicates that no dial tone is heard by the phone. If there are multiple extensions, check that all of the handsets are on their hooks. For cordless phones, make sure that the base has power. After that, you need to check the wiring to determine if the phone is faulty or where the wiring fault is. First, try a new RJ-11 telephone cord between the phone and the jack. (Make sure that a handset cord is not used instead.) If you have a dial tone, you have solved the issue. Next try a different telephone; I like to use an old wired phone always works with POTS (plain old telephone system) wiring. These don't need electrical power and are easy to move between jacks. If there is a dial tone on the second phone, then the first phone has a wiring fault. If it is under warranty, contact the manufacturer for repair.
Next try using the test at another jack for the extension. If there is a dial tone, then the first jack has a fault or the wiring to that jack has a problem. Open the wall plate and check for loose or damaged wires. There are two types of wiring connections - keystone and screws. For the keystone jack, you'll need a punch down tool to push the wire back into the appropriate slot. The tool is available at most hardware stores in the electrical department. Do not strip the insulation. On the other type of jack, strip the insulation and secure the wire under the screw. Use https://www.lanshack.com/wire_phone_jack.aspx to check which wire should be secured where. Multi-line jacks must have the wires correctly paired.
If there is no dial tone at another jack or you don't have another jack for that line, find the incoming service box. If you are lucky, then the box has RJ-11 terminals. Use the test phone to check for a dial tone. If there is a dial tone, then you have a wiring problem inside. If you can't test the line or there is no dial tone, contact your telephone provider. They should repair outside problems for free; although some will try to sell an upgrade to avoid maintaining the wiring. If it is an indoor wiring problem, you may want to pay to have someone else find the damaged wire in a wall. The telephone company repair crew can do this.
Other possible causes are a damaged DSL filter. If that is inside the home, you have to replace the filter. Filters in the service box should be repaired by the telephone company staff. If you recently had a service box repair, check that all of the wires were properly replaced. My home lost one extension after a service upgrade because that wire was left loose behind the siding on the wall by the contractor. Once we found the loose wire, we plugged it in and solved the problem.
For fiber-optic systems, the problem could be with the modem. That will have to be fixed by the provider. Other problems may be able to reset at the computer at the provider's hub.
Damaged copper wires can be caused by rodents. Above ground wiring could be damaged by vehicles or weather. Underground wiring is damaged by contractors and idiots who dig in the wrong place. If water gets into the copper wiring, it can cause corrosion causing the failure eventually. (With a fiber-optic system, water damage takes incorrectly sealing the connections during the installation.)
I hope this helps.
(I've dealt with most of the above, including the loss of the fiber-optic modem. With that, we had intermittent loss of dial tone and the rest of the service. It took longer to diagnose due to the intermittent nature of the problem. We've also had multiple cases of the contractor dug too deep for both copper and fiber-optic underground wiring. A few times, the issue was area-wide since the cut wiring was near the service provider's hub.)
Posted on Jun 26, 2019
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SOURCE: My phone screen says check
First be sure you have dial tone at the jack. Use a corded phone to do this with. If you do have dial tone then be sure you have ac at the outlet that the transformer is plugged in to. If there is no dial tone at the jack...go to your interface box outside and check for dial tone there....if none call the phone company. If you do have dial tone then you need to check your wires to the jack...or have the phone company do it for you. If you don't have ac at the outlet....check your breaker box or have an electrician check for you.
Posted on Nov 07, 2010
SOURCE: what check tel line means
It simply means, Check Telephone Line. Probably the cable is somewhat loose. Check it.
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Posted on Jul 18, 2011
SOURCE: my phone says check tel line.
I have a similar model from the same manufacturer.
You've got the AC adapter plugged into the wall and the phone base, and the phone wire with std. phone connectors plugged into your phone jack and phone base, and it's still not working.
This can happen if the phone line is not active, or if the "pair" of wires is reversed (which is how DSL worked exclusively for years). Ultimately, it's not sensing a dial tone on the line you're base is plugged into.
First, make sure you can hook up a std. phone handset, if you have one, to the active phone line wire and plug to make sure the line and wire can result in a dial tone. Then, unplug that phone and plug in your new base. You should now be able to use the phone.
If, for any reason, you can't get a dial tone, it may be possible the plug you're using had a two-line phone plugged into it previously, which places the other line on another pair within the 4 wires for that type of plug. In other words, the active wires you want are in the wrong place for the phone to access.
I would recommend taking this handset to a phone jack you know to work fine with a single-line phone, near an AC outlet, and give it a try there like I outlined above. If it works there, then it's just the phone jack and maybe wiring position that is your issue.
You can also find at many hardware and electronic stores a simple phone line checker. It's a small box with some lights on it, with a short phone cable and plug coming out of the other end. You plug this into your phone line jack, and it tells you if the phone wires are wired correctly (typically a green light), or crossed (red light). This may be the source of your problem.
I hope this helps!
Posted on Feb 16, 2012
I have a HP Officejet J6480 All-In-One and needed the answering machine and fax to be on at the same time. I called the help line at HP and they said I needed another phone line into the home but I tried this and it worked.
First I got a different phone number for the fax machine - they do this for no charge at my phone company. This is not another physical line into the home - it is just another phone number with a different ring - it rings 2 fast rings for the fax machine instead of the phones regular one ring. I set the answering machine built into the phone to pick up after 4 rings and I set the fax machine to pick up on 2 rings. Be sure to set it so the fax pick up number of rings are less than the answering machine pick up number of rings. It worked for me. Hope this works for you too.
Posted on Apr 24, 2009
The PNLC1017 is the charger for the handset of some Panasonic cordless phones. One of the compatible handsets is the KX-TGA660 which works with the KX-TG4112 system.
However, the 'Check tel line' message indicates a problem at the base or the POTS (Plain Old Telephone Service) telephone line. The system is not hearing the dial tone. Check that the power adapter is plugged in to a live outlet and is warm. If it's cold, than the power transformer is not working and the base has no power. If there is power, check if the handset message disappears when the handset is close to the base. This is usually rare but indicates a transmitter/receiver in the handset or base is not communicating properly. You can try to de-register all handsets and then register them again.
To check the phone line, I prefer to use an older corded phone. These don't require power to work. First, try a new phone data cord (RJ-11) between the base and the wall jack. (I've seen someone accidentally use a handset cord which doesn't work.) Test if there is a dial tone when this cord is plugged into the test phone. If there is a dial tone, then if the cordless phone base didn't work with the replacement cord, the base is faulty. Replace it or contact Panasonic if the system is under warranty. If you have a DSL fliter, this may be damaged. If it's inside, replace it. If it is in the service box, ask your telephone provider to check it.
If there is no dial tone, you need to locate the other phone jacks for that phone line. Find where your phone service comes in as well. Check if there is a dial tone on another jack for that phone line. If there is no dial tone, check the service box for an RJ-11 jack, Test for a dial tone there if you can plug in the RJ-11 cable. If you have a dial tone at another jack, then the problem is local to the first jack's wiring. You can open the jack and check for loose wires. There are two styles of jacks - screws or punch-down. For the screw terminal, strip the insulation and wrap it under the appropriate screw. For the punch-down keystone jack, you need a punch-down tool. The tool is available from most home improvement/building supply stores, in the wiring section. Do not strip the wire. Use the tool to press the wire down into the correct slot on the jack. See https://www.lanshack.com/wire_phone_jack.aspx for the wiring diagram.
If you can't test the phone line or there is no dial tone at the service box, then you need to contact your telephone provider. It used to be that the provider would always test and fix outside problems for free. Some telephone companies are trying to stop repairing copper wiring. If you have a dial tone at the service box, then the problem is somewhere in the inside wiring. You may want to get someone to find a broken wire in the wall for you. Your telephone company service technicians will do this for a fee.
I hope this helps. I've had the check tel line issue times several times at my home. Twice, the outside line was damaged by mice and repaired by my telephone company. Once, a lightning strike damaged the DSL filter; it was promptly replaced. Other times, the line was damaged by contractors digging too close to the underground utilities. The contractors got the wiring repaired. When our service was switched to a fiber-optic system, we lost one telephone jack when the installer simply didn't plug in the wire. We found the loose wire behind the siding and plugged it into the port in the service box ourselves. Since then, we lost telephone and other service intermittently when the modem card in the service box was failing. That was also replaced by the telephone company technician.
Posted on Sep 01, 2018
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