Very likely the VCR audio head is dirty which will give you muffled or low sound on play. Remove the the top cover & using a piece of non-abrasive cleaning cloth & a head cleaning fluid gently rub the audio head to clean it. The audio stack sits to the right hand side of the deck, it is usually a siler block which will be placed in front of a black roller. The head is on the side of the stack facing toward you, give this area a wipe, try a fresh recording & then replay the new recording to see if the sound has improved.
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