Question about Xerox Office Equipment & Supplies
The service tech should do this. The 7435 should be less than 3 months old, and Xerox should fix it. If you bought it from Global, or another company that does not actually employ Xerox technicians, try appealing to them, but I cannot tell you for sure what the outcome will be. Buying from an authorized agency ensures that you can use your "Total Satisfaction Guarantee".
Posted on Jun 10, 2009
it is the code for fuser heat control problem. Usually, the unit has its airflow restricted try moving the unit or cleaning it to see if the problem clears
Here is a list of all the error codes
WorkCentre 7425 style Fault Code List Part
Posted on Aug 02, 2016
SOURCE: Wc 7435 error code 062-371
Xerox say the code is a scanner lamp failure.
They also suggest you switch it off AND unplug it for at least 45 minutes.
When you turn it back on, it MAY reset & be fine.
If it doesn't, you'll need an engineer to replace the part as they say it's not a user-serviceable replacement.
Best of luck.
Posted on Mar 09, 2018
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