When i insert a DVD required to install a new program nothing happens, drive will play regular and audio cds

Most units are designed to "autoplay" audio CDs when they are inserted. When they fail to do so, it could be because the CD is dirty or scratched and was bot recognized, the media player that you are using to play the CD was not in a state that it could autoplay the CD, or there could be a problem with the Disk drive or PC itself. Whenever a CD fails to play upon insertion, go to the "My Computer" icon (win7 or below) and see if the CD/DVD drive shows a disk inserted. If so, clicking on the drive will often start the playback.

Does this happen on all DVDs and CDs or only on some DVDs?
If this is happens on all DVDs and CDs then this drive is faulty and needs to be replaced.
If it only occurs on some DVDs then check the region code on the DVD player and the region code on the DVD, the region codes must match.
To play DVDs from any region the player needs to be a region free player or you need to install a region free program on your notebook/computer.
For details on making your DVD player region free, please click on this link and follow my instructions :-

http://www.fixya.com/support/r3559135-playing_dvds_from_other_regions

hi,
i have got the same complaint some days ago. your players spindle motor is faulty.
its winding have some problem. spindle motor is that one on which the dvd spins. when u insert the dvd it is not rotating at the required rpm. thats why it is not reading. the problem will not be with video cds and audio cds . because it doesn't required a high rpm. replace the spindle motor. it will not cost a lot. its sure that ur problem will be solved.
if then also the problem remains,
your player's laser pick up unit have some problem with its DVD laser. there are two types of laser in dvd players. one for reading and playing audio cds, mp3 and video cds and the other for reading and playing dvds. in your player dvd laser have problem. don't think that these are two separate unit. the lasers are mounded in the same unit. if any of the laser get damaged you have to replace the whole unit.
if u need any more assistance feel free to contact me through fixya.
bellow is the image of laser pickup mechanism

Your CD might be damaged. Have a closer look at the CD holding it against a light and you will find where it is scratched.If you are able to access it on a different PC drive. please back up the data on that PC and make a fresh copy of the data on a different CD. You may lose some information BTW.

dear sir good day please test the cd on an other lab top so you will know the problem and i think it will come from the data cable of your cd thank you

Change your cd/dvd drive.

Nothing went wrong but it require audio codecs to be installed your DVD drive must be having a CD with it which has nero burning softwares and other like nero show time and dvd codecs. Install this programe from the cd supplied with it. use power DVD etc. many softwares are there .dvd play back

I have the same problem!

DVD609AT:

The manual is available at Philips website, the number for more info in manual is out-of-date; the new number is 1-800-605-8610


This unit has a problem when playing dual-layer discs of some kinds - read the warnings on the Magnavox website - playing the wrong kind of disc will cause an error that will require svc/repalcement to fix

Playable Discs
This DVD Player will play Digital Video Discs (DVDs) and Audio CDs. In order to play a
DVD or Audio CD on this DVD Player, make sure the Disc meets the requirements for
Region Codes and Color Systems as described on this page. Also, the Discs should have
the following logos and should meet these standards.
• CD-ROM
• Compact Disc-Interactive
(CD-I)
• Compact Disc-Recordable
(CD-R)
• Digital Video Disc-Video
Recordable (DVD-VR)
• DVD-RAM
• DVD-ROM
• Super Audio CD (SACD)
• Photo CD
• Video CD
• Video Single Disc (VSD)
Digital
Video
Disc
12 cm
12 cm
Approx. 4 hours
(single-sided)
Approx. 8 hours
(double-sided)
Approx. 80 minutes
(single-sided)
Approx. 160 minutes
(double-sided)
20 minutes
8 cm
8 cm
(singles)
Logo
Maximum
Disc Type Contents Playback Time
Sound
and
Pictures
Audio
CD
Disc Size
Sound
74 minutes
Disc
Segments
DVDs are
divided into Titles,
which are divided
into Chapters.
Titles and Chapters
are numbered.
Audio CDs are divided
into numbered Tracks, i.e.,
a track may be one song.


Unacceptable Discs
If you insert an unacceptable type of disc, “Please insert a playable disc” will appear on
the TV screen. Also, “- - - - - “ will appear on the DVD Player display panel. Insert a
DVD or Audio CD. The following Discs will not play on this DVD Player.

• CD-ROM
• Compact Disc-Interactive
(CD-I)
• Compact Disc-Recordable
(CD-R)
• Digital Video Disc-Video
Recordable (DVD-VR)
• DVD-RAM
• DVD-ROM
• Super Audio CD (SACD)
• Photo CD
• Video CD
• Video Single Disc (VSD)

Hi Tool4theman, I have a CD/DVD r/w drive and it only says NEC DVD +RW. That is just the text the manufacturer has embedded in the device, not the results of any diagnostics. You've mentioned what program you are playing DVDs with but what are you playing your audio CDs with and are they commercial audio CDs? Have you tried running a diagnostic on your drive? Here is a link to the Sony CD/DVD diagnostic tool. Its meant for Sony drives but I have used this successfully on other drives in the past. When prompted for a blank disk us a CD. http://sony.storagesupport.com/cdrw/diagnostics.htm#dwn Let us know how it goes and don't forget to rate the posting.