Cartrdge Jam Hi theres a problem with my printer. For some reason the cartriges wont move. It keeps telling me to remove any paper jams but theres not paper jams in the printer. I can visibly see the cartriges when its time to print and it just looks like something is holding it back but I cant see what it is. Please help.

Hi. I Have an Epson printer too and become to send the paper jam error when there not a paper jam on the printer. Check the ink cartrige bay with the printer off. The ink cartrige bay have to stay all the way to the right. If not push carefully to the right. Start again the printer and see what happens. This cause in certain ocassions the paper jam error. I hope this tip can help.

Probably moved some sensor caused by the paper jam, the sensor looks out of place or dirty and also check the continuity of the cables.

1) Make sure the tank holding all the ink cartriges is properly aligned and can move side-to-side.
2) If it is crooked or can't move, check below it for a paper jam -- when the jam is that bad, the C000 appears to override the normal Paper Jam warning.
3) Make sure none of the ink cartridges has run completely out -- I tend to use them until they're bone dry, and got the C000 error....inserting a new cartridge cleared it right up.

Hi,

• Make sure the tank holding all the ink cartriges is properly aligned and can move side-to-side.
• If it is crooked or can't move, check below it for a paper jam -- when the jam is that bad, the C000 appears to override the normal Paper Jam warning.
• Make sure none of the ink cartridges has run completely out -- I tend to use them until they're bone dry, and got the C000 error....inserting a new cartridge cleared it right up.

The power and resume lights blinks due to two reasons. 1) If there is any kind of paper jam in the printer.Then its internal assembly cannot move so the lights blinks.So clear the paper jam if any.Open the cover and check if any paper jam.also there is a access door at the back to check any paper jam.The back plastic door can be opened to remove paper jam. But if you are confirmed that there is no paper jam then the other possibility. 2) The printer cartridges are faulty and needs replacement.There are two print cartridges in the printer.One color and one black.Any of the one can be faulty or in some cases both are faulty.But before replacing cartridge remove the cartridge and clean the brown dotted circuit on cartridge then reinsert the cartridges and check.But if this does not solve the problem then replace the cartridge one by one and solve the problem. Thanks. Keep updated for any more query. You can rate this solution and show your appreciation.

Try adjusting your paper tray. If you have the tray that adjusts from legal to letter it sometimes gets wiggled to some place inbetween. Just push it back into the letter position.

Remove all paper...(inspect closely for paper jammed way inside!)

also remove both ink cartriges, reinsert them one at a time carefully and properly....also double check the number code on the ink

the jam error could be either paper or cartriges confusing the printer. let me know if it works....k

So sorry to hear that you are having issues with your C4385 printer. HP's All-In-One printers seem to be very touchy when it comes to carriage jams, and mine is no exception. They are usually caused by little bits of paper left over from a previous jam, so you just have to work out where to find them. HP produced a page with diagrams to help people find them. Please click here to access their solution page.

Hope this helps!

check whether any paper is jammed you can remove the jammed paper from the back of the printer .there is a assess door which can be easily removed and from there you can check if there is any paper jam and you can remove.if there is no paper jam and you still face the problem.it is necessary to open the printer and service the parts and oil the gears to make the printer move fluently.you can do it your self if you have proper screw driver it does not require any thing execpt a proper screw driver to disassemble the printer.or you can take it to any proper service center and it will work properly after it is serviced.

well..you may need to remove the software, and re install it...

and also, unplug the printer for around 5 min