Sony NW-E002 MP3 Player Logo

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Posted on Aug 14, 2009
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Computer doesn't recognize my sony NW-E002F.

The device start charging right away but I does not apply itself as a new hardwear. I can't even see it in aSonic Stage, program for transfering music on this device.
What should I do?
Thanks

  • furunce Aug 16, 2009

    I tried the other ports, and starting from the off position but it's not working. It does charge, and it plays music when it's disconnected but I still can't see it on my computer, change music on it, etc.

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  • Expert 119 Answers
  • Posted on Aug 15, 2009
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Try a different USB port on the computer. Preferably one directly in the computer (not on an external device).
Sometimes the computer has a hard time assigning it a drive letter because other devices might be using a letter the drive thinks it has to have. You can also try plugging the drive into a usb port and starting the computer from the off position.

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