Seagate FreeAgent  Go 250 GB USB 2.0 Hard Drive Logo
Posted on Aug 14, 2009
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I have just installed the Seagate 320GB external hard drive and apparently successfully copied 10 picture files but cannot find how to view the contents to check that everything is OK

  • Piyal Perera
    Piyal Perera May 11, 2010

    Can't you see the icon for new disk when you open 'My computer'? (You may have to scroll down)

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2 Answers

Ekse

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  • Master 13,435 Answers
  • Posted on Aug 14, 2009
Ekse
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To view the contents of the drive connect it to the computer and make sure both are turned on and that the drive is detected by your computer (you get a ding sound when you connect it)

You should see the drive inside my computer, or computer, which you will find from either your desktop or from start menu.

Look for the drive in my computer, it will possibly be named as a removeable storage device, the contents should be inside.

If its a brand new drive it might need to be partitioned and formatted first before it can be used.

  • Ekse Aug 14, 2009

    Please let me know if you need more assistance.
    Thanks,
    Ekse


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  • Posted on Aug 14, 2009
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I just bought one of these today as well. I what I wanted was a bigger usb key basically. I didn't want to use a program to have to interface with and sync my files, I also wanted to be able to see and access them individually. I formatted it and uninstalled the stupid software and now I can drag and drop and see my files just like I wanted. I don't understand why that worked but it did. I would recommend formatting unless you want to use the software which I think I really unnecessary.

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Since this external hard drive is USB powered and felt on the floor, you could have a broken USB connector or interface card, both located inside hard disk case, you should contact Seagate technical support or repair service, or if you have electronics skills, you could open and check hardware by yourself.
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the ntfs format is windows operating system format...
MAC will not recognize this format...
You need to format your hard disk according to the MAC OsX from your MAC computer...
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Hi,\r\n When i plug in my Western Hard Disk WD4000ME, its detected by the system and all files are shown, but I cannot copy those files back to the system. It gives the following error:- "The requst could...

An I/O error indicates an issue with the device driver(s) that handle input/output processes such as copying files to/from hard drives, data in resident memory (RAM) waiting to be processed by the CPU or the controller chipset that handles the primary calls to/from the subsystems or a faulty hard drive.
Below are a few solutions that may help resolve the issue and allow you to transfer your files:
Before proceeding, you will need the following:
A. Computer B. External USB Hard Drive C. USB Cable D. RAM Module (Replacement, if necessary) E. Hard Drive (Replacement, if necessary) F. USB Hard Drive Enclosure (Replacement, if necessary) G. USB Cable (Replacement, if necessary)
Note: Solutions B/C apply only to Windows OS.
Solution A. Faulty USB Cable
1. Replace the USB cable. 2. Connect USB hard drive to the computer. 3. Attempt to copy a file from the drive. 4. If successful, copy additional files, as needed. If not successful, skip down to Solution B, step #1.

Solution B. Locked I/O Processes
1. Press and hold the power button on your desktop/laptop for about 10 seconds (or until the system has powered off completely). Then release the power button. 2. Make sure the USB drive is plugged in. 3. Wait another 10 seconds and press the button once again to power on the computer. 4. Once logged in, attempt to copy a single file from the drive 5. If successful, go to step #6. If not successful, skip down to Solution C, step #1. 6. Continue to copy files from the drive. Make sure to pay attention to what files (if any) prompt the I/O error message. If you receive an I/O error, skip down to Solution C, step #1.

Solution C. Motherboard Device Driver Installation/Update
1. Click on the "Start" menu and click on "Control Panel". 2. A new window will open, double-click on "System". 3. A new window will open, click on "Device Manager". 4. A new window will open, listed in the hierarchy are all the hardware components installed on the desktop/laptop. Look for any devices that display either a red "X", yellow "!" or yellow "?". These devices have either incorrect, incomplete or missing drivers/software and need to be installed, as they might be the root cause of the trouble. 5. If any of the above icons are present, perform a Windows Update by visiting the site below:
http://update.microsoft.com
Perform any updates available on the software and hardware side. 6. Restart your computer. 7. Follow Solution C, steps #1-4 to determine if any drivers still need updates. 8a. If updates are not needed, attempt to copy files from the hard drive. If successful, go to step #9. If not successful, skip down to Solution D, step #1. 8b. If updates are needed, you may need to visit the support site for your desktop/laptop's make/model and download any missing drivers. 9. Continue copying files, as needed.

Solution D. Faulty RAM
1. Power off the desktop/laptop and disconnect all cables. 2. Open the desktop/laptop. 3. Remove all the existing RAM. 4. Install the replacement RAM. 5. Power on the desktop/laptop. 6. Connect USB hard drive. 7. Test by copying some files from your hard drive. 8. If successful, close your desktop/laptop and continue copying files, as needed. If not successful, remove replacement RAM and reinstall previous RAM and skip down to Solution E, step #1.

Solution E. USB Hard Drive Case Faulty I/O Board
1. Power off computer/desktop and disconnect all cables. 2. Open your USB external case. 3. Remove your existing hard drive. 4. Install hard drive into replacement USB case. 5. Power on your computer. 6. Connect your USB external drive. 7. Copy files from your external USB hard drive. 8. If successful, continue to copy files, as needed. If not successful, skip down to Solution F, step #1.

F. Hard Drive Malfunction
1. Power off computer/desktop and disconnect all cables. 2. Open your USB external case. 3. Remove your existing hard drive. 4. Install replacement hard drive into USB case. 5. Power on your computer. 6. Connect your USB external drive. 7. Copy files from your external USB hard drive. 8. If successful, continue to copy files, as needed. If not successful, this could be an indiction of a much larger problem in the form of a Motherboard issue.
If the motherboard is malfunctioning, this is a sign of bigger things to come and will require a replacement board in order to correct.
In the event that the motherboard needs replacement, depending on the make/model of the desktop/laptop, the cost could range from $35-120 for 3rd-party boards or $85-300+ for consumer-level systems from manufacturers such as HP, Dell, etc. and $350-1000 from Apple.
If your desktop/laptop is still covered by the manufacturer's warranty or 3rd-party extended warranty, any hardware component that needs replacement should be covered at little to no out of pocket expense to the end-user. This also includes the external USB hard drive, as well.
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How do I transfer data from my hard drive to added external drive

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Read this

http://support.microsoft.com/kb/330174

since your talking about the External drives, a lot of reasons makes this happen. if the resolution above link cant help you, then try this:

Make sure that update the driver of your PC hard drive. Usually, this errors appear if your moving from one hard drive brand to another ex: seagate to samsung etc....

updated hard drive driver resolve this.

Make sure the cables are alright. Or at least have the latest service pack. USB drivers causes issues as well. I updated mine and the problem did not crop up anymore. hope this would help.
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First of all HI :)

The main problem you have is that the file system of your hard drive is FAT32 not NTFS. You need to change it to NTFS in order to work. Here is how.

>> Copy all your data (the 50+GB you used) on to another hard drive
>> Now from My Computer
>> RIGHT CLICK
>> CHOOSE FORMAT
>> CHOOSE NTFS FILING SYSTEM
>> instead of FAT32 and
>> give your hard drive a nice full FORMAT

This will take a while and WARNING you will LOSE all your DATA so DOUBLE CHECK BEFORE YOU START THAT YOU COPIED EVERYTHING.

Hope that this Fixya Helps you :)

Best Regards
(please take some time to rate solution thanks)


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How to transfer files and programs etc..using Seagate 500 GB..

Hi,

I understand that you are trying to move data from your computer to an external hard drive.

You can just copy and paste the files like Music, Pictures to the external movies when it is connected to the computer. The hard drive owuld be listed as an removable storage device icon in the My Computer window if you are using windows XP.

However, we cannot just copy and paste the programs in the hard drive. You need the installation files to be copied to the external hard drive, if you want them to eb backed up.
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