The 8525 is a Microsoft Windows based device, I've found Contacts getting loaded onto my phone through the following conduits:
by entering them manually
ActiveSync with MS Outlook
download with Windows Live/Hotmail Live contacts if you've set it up as an email account on your phone.
I think my old Hotmail contacts were uploaded into Hotmail Live and back down with my Windows Live account onto my phone, and now the same with Windows Live Mail (Hotmail replacement).
There may be other software solutions and fee based 3rd-party services on the web that will import contacts from web based email, just search for "import contacts into WM6".
Depending on your computer skills, there are sites that give instructions on import/export and file manipulation in order to get contacts onto your phone.
For security reasons, I wouldn't recommend any software/service that wants you to upload contacts to their site.
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Sounds like a software glitch. Back up ur contacts( assuming you still have contacts) with outlook using active sync. Perform a hard reset on ur phone that should fix the problem. Which version of windows mobile are you running? If its 5.0 then upgrade to 6.0