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I dropped some coffee inside the coffee maker and it got clogged, I took it apart and I found out where the problem was but as soon I took the plastic tube with two small pieces that I believed is the filter,well now that I want to put it back I can't remember how the two small pieces go, please can you tell me how can I do this.
The best way to replace it is to call Gevalia and this number is to their import service and they are the ones to call for any replacement parts, and all you need to have to get the right part is the model number and the 4 digit date code located on the bottom of the coffee maker next to the words "datecode".
To order replacement parts for your Gevalia coffee maker call 1-800-438-2542 (1-800-GEVALIA)
wowserz, this is a very common problem for cofee drinkers, including me. if im right its the plastic part that is in between the mug and the filter. this is replacable, but if is broken off from the original place. no need for gevalia coffee maker people just get it for the free coffee.