Freezer and Refrigerator section stopped working

Hi,

Ok, you have too sources of water in the freezer section. one from the ice maker if you have one, other is defrost. Either one can cause this, check the drain under the evaporator, most likely the drain is obstructed and the water has no where to exit so it builds up and drains into the lower section (gravity). Te drain can be found under the evaperator behind the false wall in the freezer section. Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Before going to buy any parts directly.
Go through this troubleshooting help links.

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This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

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Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
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The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

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Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
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Water dispenser not working on refrigerator?
http://technoanswers.blogspot.com/2011/10/water-dispenser-not-working-on_19.html

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Ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

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Water Overflows in Ice maker and freezes inside?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflows-in-ice-maker-and.html

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How to replace Ice maker assembly?

http://alltypesofpartsreplacing.blogspot.com/2011/10/how-to-replace-ice-maker-assembly.html

other ice maker related issues and solutions:---

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Ice maker dispensing ice with black or white plastic pieces in ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-dispensing-ice-with-black-or.html

After replacing ice maker assembly, ice is not getting made?

http://alltypesofpartsreplacing.blogspot.com/2011/10/after-replacing-ice-maker-assembly-ice.html

Ice maker is leaking water and causing the ice to freeze?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-is-leaking-water-and-causing.html

Ice maker is noisy and not making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-is-noisy-and-not-making-ice.html

Refrigerator ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/refrigerator-ice-maker-stopped-making.html

Ice maker leaks water into ice bin causing a glob of ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-leaks-water-into-ice-bin.html

Amana Refrigerator leaking water from ice maker?

http://alltypesofpartsreplacing.blogspot.com/2011/10/amana-refrigerator-leaking-water-from.html

Ice maker leaking?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-leaking.html

Ice maker is dumping the ice cubes out before frozen solid.

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-is-dumping-ice-cubes-out.html

Water overflowing ice maker?

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-overflowing-ice-maker.html

Ice cube is getting stuck up hard in ice maker

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-cube-is-getting-stuck-up-hard-in.html

Icemaker quit working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/icemaker-quit-working.html

Quit making ice

http://alltypesofpartsreplacing.blogspot.com/2011/10/quit-making-ice.html

Water leaking into ice tray, frozen glob of ice

http://alltypesofpartsreplacing.blogspot.com/2011/10/water-leaking-into-ice-tray-frozen-glob.html

Not making ice, and water leaking in freezer?

http://alltypesofpartsreplacing.blogspot.com/2011/10/not-making-ice-and-water-leaking-in.html

The ice maker stopped making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice_20.html

Ice maker not making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-not-making-ice.html

Ice maker quit working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-quit-working.html

Ice maker dispensing black pieces of plastic in the ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-dispensing-black-pieces-of.html

Replaced Ice maker but its still not making ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/replaced-ice-maker-but-its-still-not.html

Ice maker leaked creating an ice block?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-leaked-creating-ice-block.html

Ice tray leaked?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-tray-leaked.html

Ice maker stopped functioning?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-functioning.html

Ice maker stop working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stop-working.html

Ice maker failed

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-failed.html

Old ice maker stopped working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/old-ice-maker-stopped-working.html

Old ice maker started leaking?

http://alltypesofpartsreplacing.blogspot.com/2011/10/old-ice-maker-started-leaking.html

Ice maker not working?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-not-working.html

Ice maker overfills and cause water to flow into ice dispenser and freezes?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-overfills-and-cause-water-to.html

Ice maker didn't make ice?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-didnt-make-ice.html

Ice maker was leaking?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-was-leaking.html

Ice maker was leaking after it filled up with water?

http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-was-leaking-after-it-filled.html

These will help.

Thanks,.

Hi,

It may be leaking but I think more likely is that you have a problem with the defrost system and it is not defrosting properly... that can give the same symptoms as a low charge or leak condition...

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Hi
There is a definetely leak in the cooling gas.
Firstly... You will need to find from where the gas has leaked. It is usually on the compressor pipes..... but not always.


Secondly you are right about the Water Valve... it needs to be changed.
Regards
Berry

If the water tank in the fresh food section is leaking then you will need to replace it. the freezing in the fresh food section is due to the damper door not closing when it should. at the top left of the fresh food side there is a door that controls how much cold air it gets from the Freezer side. This door on your GE is controled by a motorized door witch is controled by a controlboard witch is reading sensors in your freezer and freshfood section for tempretures.

In short your freezing problem could be any of these:
temp sensor, Motorized damper door or control board. I would check the Motorized damper door first.

Dear Rodeo mary,
Before you do anything else, please first defrost the fridge. Yes, turn it off and leave it open for a couple of hours until all the ice in all compartments has melted. Clean it and put it on again. Is it ok ? Please let me know.
arturocruz.

[email protected]

check to see if if drip pan leaking may be water line

Hi,

Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

Refrigerator not Cooling or Fridge not Cooling

How to Defrost Refrigerator Defrost Timer Problem

Water Running in refrigerator from Freezer

Refrigerator or Freezer not Cooling or Getting Cold
heatman101
u

I have the same refrigerator and the SAME problem. The freezer unit didn't work at first (for about a week) and then it started freezing solid with not way to control the temp. When that happened, the refrigerated section stopped working and has not worked since (two months). Help!!

It sounds like the ice in the bin is warming up enough to melt for some reason then re-freeze. Check your door gasket seal and also the ice chute door flapper seal to make sure warm room air isn't being drawn into the ice bin area. Also make sure the freezer area is VERY cold like 0 degrees F or lower, that will keep the ice hard and help stop the ice from having a liquid surface film from opening and closing the freezer door too often (then freezing again). The water down the back is from the ice cubes melting a little then re-freezing. Also, is the frige working OK? Does the compressor turn on and off normally? I ask because sometimes the compress start device is failing and the refer can warm up quite a bit while the compressor is trying to start up... eventually the compressor will start but by then the ice has melted a little then the compressor runs for a long time to bring the temps down again. Monitoring with a thermometer every hour will show if the temps are lowering in the freezer section too much.