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Re: problem ts 6000
I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc board, contact manufacturer for more info.
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Cross cut shredders require more frequent oiling
versus the straight strip shredders. The more paper and use it gets the
more oil it requires. A good rule of thumb is to oil the machine each
time you change the bag.
Use only shredder oil designed for the specific brand of
paper shredder you have. Manufacturers design paper shredder oils to be
heat tolerant for the cylinders and blades, and they calibrate them
specifically for their machines.
Spray, squirt or run a bead of oil across the blade opening.
It shouldn't take more than a second or two to reach from one end to the
other. Any more than that may result in too much oil applied. Quicker
than that means there isn't enough oil to adequately lubricate the
Turn the paper shredder to "Manual" and run the gears in
reverse for a few seconds, then turn the shredder on "Forward" or
"Standard" mode. This ensures that you distribute the oil throughout the
machine, and going in reverse first forces some of the dripping oil
back up, and then the forward moving blades push it back through the
Oil a sheet of paper rather than the machine. Don't just run a
bead of oil across the bottom of the sheet because the paper soaks up
the oil and the oil may not reach all of the necessary parts. Instead,
spray the whole sheet, or run a zigzag line across the paper and
immediately send it through the shredder to oil it.
Does the machine even run in reverse???? Have you ever oiled the machine.???
Put some "shredder oil" onto the cutting blades while it is running in reverse then try running it forwards.
If you can hear the motor running but the cutting blades dont turn you will have to open it up to see what is broken.
For parts assistance you can contact Royal at 1-800-524-0799.
Try running the machine in reverse and putting some shredder oil onto the cutting blades to loosen things up. Then try running the machine in the forward direction but hold the paper in the eyes but dont let it go into the shredding blades...see if it runs forward.!
If it will do this then slowly try paper 1 sheet at a time..but put some shredder oil onto the sheets of paper you are shredding.
If the overload light still comes on without even letting you shred 1 sheet of paper then you likely have another problem...maybe the motor or pcb..you can contact Royal at 1-800-524-0799 for parts assistance.
Try putting some oil into the cutting blades area and running the machine in reverse...if the motor wont run you have probably blown the pcb inside; or even if it runs in reverse but not forwards you have still probably fried the pcb...give Royal a call at 1-800-524-0799 for parts and prices.
Inside the shredder there is a motor which is wired to run both forward and backward, the way it does this is to transfer the power from the switch to a couple of wires on the motor
The forward running motor will be linked to the auto start button which will tell it to work with the paper sensor.
When you select the Forward function the Auto Start is taken out of circuit and the Forward switch should supply the motor
After all of that I would say that the switch is open circuit on the Forward contact and needs replacing
Try pouring some shredder oil into the throat where you normally insert the paper and run the machine in reverse.Put machine back into ready condition.
Put a piece of paper in the throat just enough so the machine should run but not all the way in so that the cutting mechanism catches the paper...all you want to do is make the machine run forwards but not actually be feeding in any paper.
If it wont even run in the forward direction you may have a pcb prob...give Royal a call at 1-800-524-0799 for parts assistance.