Hello I got a new sabrent usb 2.0 3.5 inch hard drive enclosure. I have my hard drive in it and and connected properly. The power adapter is connected and the cord for the usb port is also connected. When I try to put it on my computer with the usb port the light goes red for a few seconds and then it goes green again. But my computer does not recognize any devices. I am running windows vista on my laptop. However I am having the same problem on my pc which is running windows xp. I have the cd that I can put in, but I am not sure what folder to click on to manualy install the driver. Please help me figure this out.
You do not need to install a driver for Windows XP and Vista, it is already built in. The CD may however contain optional software for initializing the hard drive the first time, and for making backups later.
Do you know if the hard disk is good? Does it spin up when you turn it on? You can hear and feel it spin up.
If this is not a SATA drive, make sure that the jumper is set correctly. Most enclosures require the drive to be jumpered for Master, sometimes for Single or CS. Check the top of the hard disk for a guide to how to set or remove the jumper.
You might try connecting it to different USB ports, some are faulty.
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Salvage the data from the drives and have them copied to your new laptop. At the very least you probably fried your motherboard & damaged your keyboard. To repair them is probably more costly than purchasing a new laptop(voice of experience). The drives may or may not work. Your main concern is the data. You can purchase a hard drive power adapter from ebay to power the removed laptop drive(s) and connect to a new computer via USB port to copy all of your files for about $25 and a little bit of time. Or have a computer shop do it for a fee.
this is just an enclosure and you have to put in your hard drive in it.
Supports Standard Desktop 3.5? SATA/SATA II Desktop Hard Drives.
Supports hard drives up to 2TB.
Ultra Light Aluminum Case provides heat dissipation.
On/Off power switch.
LED light indicates Power and Activity status. Hot-swappable, plug and play, no drivers needed.
Reverse compatible with USB 1.1.
Open the enclosure, plug the IDE cable into the back of the hard drive. Plug the power connector into the back of the hard drive. Mount the hard drive with the included fasteners. Close the enclosure, Plug in the power supply to the wall. Turn on the external drive. Plug in the USB cable to your computer. Browse your files.
Had the same problem today. I finally noticed that the pin bay on the enclosure was large enough to allow the pins to be offset by one pin set. The open pins were hidden by wires. Once I carefully aligned the pins, everything worked fine.
1) You will do no harm by reversing the connector, but the PC won't "see" the drive at that point (if your drive has an activity LED it will be permanently ON if the cable is reversed)
2) Most times the USB will have enough power to drive the HD all by itself, but if you are going through a hub that may not be the case. In that situation, plug the device directly into a USB port on the PC.
Firstly it sounds as if the drivers aren't loading properly,
right click on your drive (right click my computer> properties> hardware> device manager).
Look for your external drive, rightclick and click update driver and force it to look in your cd for driver files.
Secondly make sure you are connecting to a USB2 port, as it may not recognise the hardrive.