Question about Sabrent 1 Bay USB 2.0 External Drive Case

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3.5" usb2.o hard drive enclosure

Hello I got a new sabrent usb 2.0 3.5 inch hard drive enclosure. I have my hard drive in it and and connected properly. The power adapter is connected and the cord for the usb port is also connected. When I try to put it on my computer with the usb port the light goes red for a few seconds and then it goes green again. But my computer does not recognize any devices. I am running windows vista on my laptop. However I am having the same problem on my pc which is running windows xp. I have the cd that I can put in, but I am not sure what folder to click on to manualy install the driver. Please help me figure this out.

Posted by chevylover81 on

  • Anonymous Apr 28, 2008

    I have the same problem, what fixed it?

  • Walt_Barbier Oct 13, 2008

    My Problem is similar. Windows 2000 sees the JMicron Combo device, but it does not even see the hard drive installed in it.

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ADIZZ
Changed jumper settings to cs than it worked as advertised

Posted on Apr 29, 2008

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You do not need to install a driver for Windows XP and Vista, it is already built in. The CD may however contain optional software for initializing the hard drive the first time, and for making backups later.

Do you know if the hard disk is good? Does it spin up when you turn it on? You can hear and feel it spin up.

If this is not a SATA drive, make sure that the jumper is set correctly. Most enclosures require the drive to be jumpered for Master, sometimes for Single or CS. Check the top of the hard disk for a guide to how to set or remove the jumper.

You might try connecting it to different USB ports, some are faulty.

Posted on Dec 05, 2007

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