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Posted on Aug 13, 2009
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Ice-maker thawing-refreezing into block of ice

Ice-maker thawing - refreezing into block Our 18 year old side-by-side Sub-Zero has this problem about once a week: Makes ice cubes that fill the drawer, then the cubes thaw, melt, and refreeze into a block of ice. Meanwhile the rest of the freezer works fine; no other thawing.

  • 2 more comments 
  • MitchellZ Aug 25, 2009

    But if the defroster is having a problem, wouldn't this affect the entire freezer? Nothing else is thawing except the ice in the icemaker.

  • Anonymous Mar 13, 2014

    can I refreeze a refrigerated thawed pot roast

  • Anonymous Mar 23, 2014

    I accidentally set out frozen tuna steaks. Can I refreeze them after they have thawed out

  • Anonymous Mar 29, 2014

    can I refreeze thawed out pork ribs

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1 Answer

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  • Master 725 Answers
  • Posted on Aug 14, 2009
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Joined: Aug 05, 2009
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Your defrost system may be out on this unit.

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Sub zero icemaker freezes,no ice

You need a new Ice Maker. Very often body of ice maker starts to leak.
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i don't know how old your fridge is but on older ge's if the evap fan motor was bad they wanted you to also change out the motor board.first thing unplug it,look at the board the newest boards have 7 relays on them,if yours doesn't i would change the board out,this is what powers everything in this machine,compressor,fans everything,so if i had this issue i would change out the board or it sounds like you could have a bad compressor but that would be new fridge time, part wr55x10942 now the newest board is wr55x10942p i haven't seen one of those yet but i looked up a fridge yesterday and saw that so they made more changes to this board.good luck
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Good day,
In most cases it is the water valve that feeds water to the ice maker well. The valve is energized by the ice maker to fill for 7 seconds and then shut off promptly.
The valve will many times dribble water into the well after shut off, causing an overflow problem.
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I believe it's your ice maker. We are factory authorized Sub Zero and can get the correct part out to you right away.

Just contact us at:
http://www.fixya.com/repair/d499389-accurate_appliance_repair_service
We are at your service from 7 AM until 9 PM CST Mon-Sat and look forward to assisting you with this and all your appliance repair issues.
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This issue occurs if your Ice Maker is not clean or have dust particals inside, follow the below steps in order to clean it properly:

Step 1 Lift the power bar located above the ice maker storage tray.
  • Step 2 Unplug the refrigerator.
  • Step 3 Allow the refrigerator and freezer to defrost. This will melt any large blocks of ice that have accumulated in the ice maker.
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  • Step 2 Dump any water in the ice machine storage tray.
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  • Step 4 Sanitize the lines of the ice maker. Consult your manufacturer's directions for steps to do this, because it's not available on all models.
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  • Step 2 Plug the refrigerator into the outlet to restore power.
  • Step 3 Lower the internal power bar located just above the ice machine storage tray. This allows the ice machine to make new ice.
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