Dell 962 worked perfectly on XP. Changed to Vista and All in One Center is missing - it still prints and copies fine.Dell 962 worked perfectly on XP. Changed to Vista and All in One Center is missing - it still prints and copies fine.
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Hi! Regarding this matter. The dell photo AIO 962 may not be compatible with windows 7 thats why it gives you the error message. You downloaded the driver using vista32 but you have a windows 7 on you machine, its not gonna work. It may work on the toshiba if you gonna downgrade from windows 7 to vista, but if you dont want that option you can wait for sometime to have an AIO 962 update for windows 7 for it to work. Hope this helps and have a good one!
I had the same issue after downloading the Dell AIO 962 printer update. What worked was using the uninstall mode on the original Dell CD that came with the printer followed by a fresh install from the aforementioned CD. Be sure to uninstall all copies of the drivers before doing the new install. Good Luck!
The printer is dead and needs replacement. If covered under warranty, u can get a replacement from Dell. Speak to Dell support and they can give you alternative solution.
Dell 962 worked perfectly on XP. Changed to Vista and All in One Center is missing - it still prints and copies fine.
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