I have a Simpletech USB 2.0 250GB external hard drive. When I plug it in to my pc, it will not recognize it. I have high speed USB ports, but nothing works. I'm using a Dell Dimension 8400. Any idea what I'm doing wrong??
Simpletech USB 2.0 500GB (bought today) took several on/off then it puffed a small (smelly) smoke and fired up. I had rebooted the pc before this happened. I'm not sure if that was part of the problem or if the drive just needed the on/off action to wake it up.
Reading these posts however makes me wonder how long, and if this thing is going to work!
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Just bought a new computer, running Win 7. Drive worked fine on Win XP. ... Windows 7 does not recognize SimpleTech 250GB external USB drive ... I find it hard to believe that a external USB 2.0 drive can't work with Win 7. There must be ...
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I purchased a SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx for my Vista machine and all was well. Then I purchased a Windows 7 machine. It would not recognize the devise. I contacted SimpleTech only to be told my model cannot be used on machines newer that the Vista. Recently I purchased a Windows 8.1, did a little research, plugged the SimpleTech into the 8.1 and reformatted it using the Windows feature. The SimpleTech is alive and well on my 8.1.
I found that often, external hard drives just don't have any active partitions and thus don't show up in Windows. Go into the control panel, administrative tools, computer management and then the disk manager and see if it has a partition. If it's just unallocated space, right click and make one.
A problem I commonly have is if the external drive is plugged in to a non powered usb hub the unit does not have enough power and will not be recognised, ensure it is plugged directly into the pc tower or if you have a laptop try an alternate usb port as some may not be powered.
I have the same issue. I have 4 Simpletech Signature 250GB drives. They all worked fine at first. After about six months two of them started connecting at USB 1 speeds. It occurs on 4 different computers!!! The post about it being the computer assumes is wrong. How can it work fine for six months and then suddenly change. Also it occurs on different computers. I have submitted a tech support request with simpletech and will post the results.