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Ricoh FT2260 Copier

Could you please describe Error Code 71 on our Ricoh FT2260 copier, along with the most likely fix? Thanks.

Posted by neuanod on

  • neuanod Nov 30, 2007

    The code description does NOT pertain to the RICOH FT2260 copier. In layman's english, the paper is transported from the paper tray, passes under and through the toner assembly and stops against the paper pick-up roller before entering under the master unit of the machine. The pick-up roller is not turning to permit the paper to be transported through the remainder of its travel. That is what the Code 71 seems to be about. Thanks.


  • neuanod Dec 01, 2007

    There is no loose belt or worn gears. It seems that the gear assembly that is supposed to turn the "now still" paper transport roller is to be activated electrically by a solenoid. This isn't happening. Please try to get specific information that pertains to our machine. There is no apparent visible damage to any part of the paper transport system.



2 Answers

arben pllana

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There are basically two types of error codes:

  1. Errors that a developer can cause to happen. Examples include "Out of paper", "Not Reserved", etc. These types of errors are useful to developers and can be used to correct normal error conditions.
  2. Errors that are internal to the product. These errors should occur only if there is some catastrophic failure within ImageControls that is unexpected (see causes below). These types of errors are generally NOT caused by a developer. These types of errors are labeled as "Internal Error" in the trouble shooting tips below. However tech support and engineering can utilize these errors to find and correct problems.
These type of errors are often caused by the following conditions:
  1. product is not properly installed.
  2. peripheral not properly installed / connected.
  3. hardware problems in accelerator or peripheral.
  4. invalid image file data or file corrupted
  5. bug in ImageControls/Bedrock/Driver, etc.
The VirtualReScan error codes displayed below are accompanied by descriptions and troubleshooting suggestions.

Let me know if u got help?

Posted on Nov 30, 2007


Rommel Balcita

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Try this website to refer to your error codes since the manufacturer of Ricoh uses one set of error codes for their machines. Click here

Posted on Nov 30, 2007

  • 1 more comment 
  • Rommel Balcita Nov 30, 2007

    1-00 Original document jam.

    1-01 Original document too long.

    1-10 Document in ADF.

    1-17 Document exit jam.

    1-20 Fuser jam.

    1-21 Fuser jam.

    1-30 Out of paper.

    1-34 Out of paper.

    1-71 Cover open or cassette removed. "It maybe also a BAD switch, which is caused by the many times of closing and opening that area."

    (2-10 - 2-20) Modem errors. Bad FCU.
    (For codes: 2-13, 2-23, 2-24, turn power off and back on).

    2-50 Machine reset itself. Bad FCU.

    3-00 Replace G4 board or FCU.

    (3-10 - 3-30) Problems with other

    4-01 Line current problem. Could be
    FCU or NCU.

    4-02 Page longer than maximum.

    4-10 Communication error.

    5-00 Data reconstruction not possible.
    Bad FCU.

    5-10 DCR timer expired. Bad FCU.

    5-20 Memory inadequate.

    5-21 Memory overflow.

    5-22 Overflow after 2nd page scanned.

    5-23 Print data error.

    5-24 Memory overflow.

    5-25 SAF file error. Bad FCU or IC
    memory board.

    5-30 FCU or IC memory board.

    (6-00 - 6-99) ECM (error correction
    mode) or V.21 problems.

    9-07 Cassette feed jam.

    9-08 Jam.

    9-09 Fuser exit jam.

    9-10 Toner empty.

    9-12 Cover open.

    9-20-21 Laser diode failure.

    9-22-01 Fuser temperature too high.

    9-22-02 Fuser temperature too low.

    9-22-03 Fuser temperature too high in
    power save.

    9-22-04 Fuser temperature too high in
    power save.

    9-22-05 Fuser temperature too low in
    power save.

    9-22-07 Fuser temperature too low.

    9-22-08 Fuser temperature too high.

    9-22-09 Fuser thermistor failure.

    9-22-0A Fuser temperature too high in
    energy saver.

    9-22-0B Jumper 63 and 64 on FCU are

    9-23-31 Laser motor.

    9-23-32 Laser motor.

    9-29-51 HVT failure (bias).

    9-29-52 HVT failure (charge).

    9-29-53 HVT failure (transfer).

    9-29-54 HVT failure (mag roller).

    9-29-55 HVT failure (charge bias).

    9-29-56 HVT failure (transfer bias).

    9-29-57 HVT failure (developer and
    toner application bias).

    9-29-58 HVT failure (developer and
    toner application bias).

    9-29-59 HVT failure (transfer roller

    9-50 Optional cassette paper feed

    9-51 Optional cassette paper jam.

    9-60 Printer error.

    9-61 Memory overflow.

    9-82 Optional multi-purpose feeder

    9-83 Optional multi-purpose feeder
    paper too long.

    9-84 Cassette paper feed problem.

  • Rommel Balcita Dec 01, 2007

    So there maybe a loose belt in there or a worn-out gear especially that you mentioned that it is almost at its final stage, where the hottest part is located.

  • Rommel Balcita Dec 05, 2007

    Hoping that you tried re-inserting the connection of that solenoid. A mechanical switch must be located for the paper to activate that solenoid and maybe it's not working well... Worst case is, in the circuitry to activate that solenoid is already busted. Try to locate relays that triggers the switch



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