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Question about Bose on-ear TriPort Headphones

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Bad connection About the second time I plugged my headphones into my IPod the sound was gone in the right ear. After jiggling the connection a bit, the sound came back but I must get the headphones plugged in about halfway to get any sound. If I make a move, I lose sound. I tried the old cheap ear-buds in my IPod and suddenly I had the same problem with them. Okay, so I thought it was coincidental that this suddenly happened with my new headphones and it was really an IPod problem. However, I recently took a plane trip and plugged the Bose headphones in to the in-flight movie and had the same problem. Can someone tell me what is going on?

Posted by fowler on

  • 3 more comments 
  • justjeremiah Sep 09, 2008

    same thing happened left earphone only works when jiggled. this is quite aggravating considering how much i paid for them.

    how can i fix this problem???

  • Anonymous Sep 25, 2008

    My right speaker went out in my On-Ear Triports, and it comes back every once in a while for a few seconds if I move it. I've tried unscrewing it and checking the solders on the circuitboard but jiggling those didnt seem to work.

    what else is there?

  • KapitaenM Nov 12, 2008

    Over time, it seems like my connection has been pulled or pinched, or both.

    As of now, I cannot hear anything if the wire in question is hanging off the headphones conventionally. I must take the bulk of the first male-to-female 3.5mm adapter (used to allow interchangeable wire sections, also male-to-female in nature) and rotate it until I find signal.

  • marzbot Dec 01, 2008

    same symptoms no matter what the audio source. theres a fitting that fits into the headphones and keeps the wire from hitting the plastic. you can pull that out with a little force and seems to help somewhat.
    Forget trying to get to the problem area. you'd have to break the plastic casing to get to it.

  • Anonymous Jan 24, 2009

    My wife used her on-ear triports for over 2 years now, her right ear stops working all of a sudden.. bur i also noticed she uplugs - plugs back in about 5 times a day or more..

    over two years i am thinking the port is worn out on her alienware laptop, as well as the plug that came with the headphones...

    when i plug these into my logitech THX speakers on my desktop.. I have no problems at all.

    So mabe the headphones are more sensitive to lose connections? I naver had these problem with my over the ear bose headphones, i just had trouble keeping them from breaking.



1 Answer

Anastasio Benjou

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  • 99 Answers

It sounds like you have two problems. One is your ipod earphone plug ( phono plug ) needs replacing, and # two is your headphone plug needs replacing.

Posted on Jan 26, 2008


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Related Questions:


When I plug my headphones into my iPod, there is no sound, unless I jiggle the cord around and do not plug them all the way in. They worked fine at the beginning, but do not work now.

I'm not certain it's not the I-Pod socket or the headphone jack that is playing up? If you can get another pair of headphones (a friends etc) and put them in the socket of the I-Pod, to test it that should clear it up. For if they don't work you know it's the I-Pod socket that's faulty.
If it's the Bose jack that's gone, you better see my tip on dodgy cable/plugs on headphones. You should be able to replace it with the 3.5mm type shown, but I think you can get the thinner type jacks.

The speaker on my ipod plays even when my headphones are plugged in. How do i turn off the internal speaker?

un plug ear buds
reset ipod by holding menu and center at the same time for 30 seconds till you see the apple logo - - then reconnect ear bus make sure they make a clicking sound and there is no gap
play a song to test

Right headphone will not play music

sounds like a broken wire. have them exchanged.

My earphones suddenly stopped working all of a sudden. The sound in the left ear cut out and when I jiggled the wire and the connection a bit, the sound cut out completely. Now when I jiggle the...

Cutt the 3.5mm ********. You will need to cutt the cable about 10cm from the plug end to make certain you clear the damaged area. Buy a new Jack. You will need to solder the wires on. You will find when you have baired back the cable two coloured wires and two earths. The earths fit together on the metal flange that comes out of the main body of the plug. The coloured wires go on the the two smaller flanges (left and right channels). If you get them wrong way round reverse them you won't do any damage. Make certain the earths don't come into contact with the R & L channels wires or terminals and the left or right don't touch each other. The T shaped end on the large flange is to grip the cable body, bend the tabs to grip the cable.

Bose on ear headphones

replace the jack,
cut the wire from the jack then replace it with new one.
remember that the

Tip - Left

Ring - Right

Sleeve - Ground

No sound from the ear phones

Check your ipod with a diffrent set of headphones the reason why its working with the computer is because your playing the file as if it where on your computer, check headphones if this does not work its the jack in the ipod that has gone bad if its still new youcan seek warrantee repair..


Btw, I’m available to help over the phone in case u need at


Only Getting Sound Out Of One Ear In Headphones

go on eBay and buy a new audio jack.

I had the same issue. Gradually it became worse and worse (on the sound cutting out more frequently out of one ear or being really silent at best) and I replaced the audio jack by buying a new one on eBay. Or if you are not the do-it-your-selfer and you got money, bring it to an iPod store that preforms repairs. When you order it on ebay, if it is really cheap, it usually ships from China or something and it might take a couple weeks. But saves you some bucks!

Bose headphone sound

try cutting your cord and reconnect it using electric tape...
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